Karen Carvalho Dos Santos Email & Phone Number

Worldwide

Customer service, responsible for serving each customer in their own way, respecting their individual limitations, understanding their experiences and thus, making each service unique and individual.Responsible for receiving situations, directing them to their appropriate area, so that there is no delay, both within the team with the returns, as well as respecting the customer's time, so that there is no excessive time in making them wait. Received recognition twice for outstanding service in the Portuguese language.Always looking for efficiency, observing the system, changing the way we approach customer service, and always being updated with the chat rules, updates on how we deal with tickets, as well as always keeping myself informed with changes to the rules of information that we can pass on to customers, always maintaining understanding, attention and improving skills in dealing with the public, in order to make them always feel comfortable, and mainly understood by us.

Rio Grande Do Sul, Brasil

Responsible for costumer service. Helped customers with their doubts, and situations helped them to resolve any situation related to the platform.Always willing to help, solve the situations presented by the customer, and always looking for efficiency to serve the customer as soon as possible.

Campo Bom, Rio Grande Do Sul, Brasil

Call center, responsible for the assistance of bank managers, in relation to the equipment that the company worked with.Opened requests and calls in the company's system, made cancellations, we talked about machine fees, delivery dates and customer plans.

Dongguan, Cantão, China

English teacher providing instructions for students to learn English as a second language.Used several teaching techniques, in order to help students to think independently and critically. Always preparing students according to the curriculum, books and procedure. Active contributor in structuring the student learning program.