Karen D.

Karen D. Email and Phone Number

Principal Owner, Senior Solution Architect, and Product Owner @ KD Global Consulting Services, LLC
Martinsburg, WV, US
Karen D.'s Location
Washington DC-Baltimore Area, United States
Karen D.'s Contact Details

Karen D. personal email

n/a

Karen D. phone numbers

About Karen D.

Self-motivated Microsoft 365 Solution Architect, Microsoft Teams Administrator, Microsoft Service Adoption Specialist, Business Analyst, and User Experience Architect who brings over 20 years of experience to building strong relationships. Special areas of excellence include online training and user adoption, process visualization, user-focused interface design (wireframes and prototypes), critical thinking, problem solving, and verbal and written communications (presentations, system documentation, training resources, e-marketing). Skilled in information architecture planning for the use and configuration of Microsoft 365 product offerings - especially Microsoft Teams, SharePoint, OneDrive, and Copilot.

Karen D.'s Current Company Details
KD Global Consulting Services, LLC

Kd Global Consulting Services, Llc

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Principal Owner, Senior Solution Architect, and Product Owner
Martinsburg, WV, US
Website:
corebts.com
Employees:
475
Karen D. Work Experience Details
  • Kd Global Consulting Services, Llc
    Principal Owner, Senior Solution Architect, And Product Owner
    Kd Global Consulting Services, Llc
    Martinsburg, Wv, Us
  • Core Bts
    Senior Solution Architect
    Core Bts Apr 2024 - Present
    Virginia, United States
    Strategizes with clients to implement, leverage, and improve productivity with all Microsoft 365 product offerings. Evaluates earlier versions of SharePoint for migration to SharePoint Online, OneDrive, and Microsoft Teams. Architects solutions to transform client user experiences to the modern workplace. Leads technical teams to implement migration, business process automation, and data transformations. Coaches clients to implement best practice governance in their environment. Proactively identifies risks for mitigation. Promotes team collaboration internally, as well as in client projects, to leverage existing and new tools available in the Microsoft 365 suite of applications. Focused on client satisfaction by understanding and empowering people and processes to meet business goals.
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  • Core Bts
    Solution Architect
    Core Bts Nov 2021 - Mar 2024
    View
  • Kd Global Consulting, Inc.
    Microsoft Service Adoption Specialist
    Kd Global Consulting, Inc. Apr 2006 - Present
    Winchester, Va
    Certified Microsoft Service Adoption Specialist and Evangelist with skills in organizational change management, business analysis, user experience design, adoption, and training for all Microsoft 365 applications. SME in all versions of SharePoint from SharePoint 2003 to SharePoint Online including migrations from on-premise to the Cloud. Guides change from Skype for Business to Microsoft Teams. Provides project management, content strategy, and process automation guidance to implementation teams. Shares insights and training updates to keep clients current on new features and functionality. Translates difficult concepts into easy-to-understand descriptions for technical and business teams. Translates technical implementation and application of security features for clients needing to complete CMMC3 certification.
  • The Scylla Group
    Product Owner, Analyst
    The Scylla Group Mar 2017 - Mar 2019
    Winchester, Va
    Working with the Scylla Group allowed me to wear many hats. I worked with the concept and development teams providing business and system analysis, site and information architecture, content strategy, and project management as an Agile Product Owner for website projects. I specialized in information architecture for clients using Salsify PIM and the integration with their websites and eCommerce platforms like Amazon and Walmart. I oversaw client transition to the Support Team once websites, mobile applications, and custom online visualizer projects were in production. I maintained client relationships and prioritized work for support of clients like Britax, Rubbermaid Commercial Products, TTI Flooring (Oreck and Hoover brands), and many more on a variety of content management platforms like Umbraco, WordPress, and SharePoint.I enjoy the role of internal "Collaboration Enthusiast" using my research and analysis skills (and extensive experience using Office 365 and Microsoft SharePoint) to support all company employees. I built out the company Intranet and wrote documents to support HR processes and contracts.
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  • Protiviti
    Manager
    Protiviti Jan 2014 - Aug 2015
    Winchester, Va
    Acts as Business Analyst, User Experience Architect and/or Project Manager on Microsoft SharePoint and Sitecore engagements, online system integrations with multiple platforms, and maintains a focus on customer satisfaction. Works with a team of experience designers and information architects, user interface developers, solution architects, .NET developers, database administrators, and business intelligence experts to bring comprehensive and strategic solutions to each engagement. Specializes in information architecture and taxonomy, user experience and engagement, governance, and strategic planning for clients.
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  • Protiviti
    Sr. Sharepoint Consultant
    Protiviti Dec 2012 - Jan 2014
    Winchester, Va
    Continuation of work done for SusQtech through company acquisition by protiviti, a wholly owned subsidiary of Robert Half International. Work with association, commercial, and non-profit clients on anything SharePoint related including Internet websites, Intranets, and Extranets. Guide clients through the setup of sites from scratch, migrations from other platforms, and upgrades from previous versions of Microsoft SharePoint for all versions.
  • Susqtech
    Project Manager
    Susqtech May 2011 - Dec 2012
    Winchester, Va
    Manage projects for clients who are using Microsoft SharePoint or want to use it for their Internet presence, Intranet and Extranet collaboration as well as integrations with ecommerce solutions like Microsoft Commerce or CRM systems like Microsoft CRM, Salesforce.com, and custom association management systems. Help clients with managing upgrade migrations from MS SharePoint 2007 to MS SharePoint 2010. Actively promote the application of Web 2.0 philosophies for user experience, information architecture, and collaboration. Utilize experience with online advertising, social media marketing, SEO, and virtual collaboration to help clients manage projects strategically.
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  • Westat
    Web Production Specialist
    Westat Nov 2010 - May 2011
    Provide website support on Aquilent's contract with Department of Health and Human Services (HHS). Migrate websites to Rhythmyx content management system. Update content, graphics, blogs, and other online media to support all HHS websites including support for SEO. A sample of these websites include: hhs.gov, healthcare.gov, flu.gov, stopmedicarefraud.gov, foodsafety.gov, insurekidsnow.gov, etc.
    View
  • Winchester Toastmasters
    Member
    Winchester Toastmasters Mar 2003 - Jun 2010
    Joined Toastmasters in March of 2003. In July 2003 held the office of VP of Public Relations in the Hagerstown Toastmasters club. In July 2004 I took on the role of Area Governor for District 18 achieving the Area Governor of the Year award for 2004-2005. During that time I helped start the Martinsburg Toastmasters and revive the Winchester Toastmasters clubs. I then held the position of VP of Education in Hagerstown from 2005-2006. I was the District 18 webmaster in 2008-2009. I have achieved the level of Competent Toastmaster (CTM) and Competent Leader (CL) and am working on my Advanced Communicator Bronze now.
  • Epilepsy Therapy Project
    Webmaster
    Epilepsy Therapy Project Mar 2008 - Apr 2010
    Coordinated content strategy based on cross functional team consisting of organization staff, Board, physicians, and user advocates. Responsible for eMarketing and fundraising system development, tracking, and reporting with the use of SEO and SEM based on web analytics evaluation and benchmarking. Designed and published Epilepsy Journal: Insights & Strategies, a quarterly consumer health publication, in collaboration with the Medical Editor-in-Chief and Journal Managing Editor. Planned and implemented new social media marketing on Facebook, Twitter, and YouTube to increase fundraising opportunities and expand the epilepsy.com user community. Managed requirements, development, testing and launch of My Epilepsy Diary patient care software application for the Web, iPhone, and Android using SCRUM methodology and coordination with developers along with full management of all hosting, software and application licensing, project plans and yearly budget.
  • Trex Company, Inc
    Sr. Web Producer
    Trex Company, Inc Jan 2003 - Apr 2006
    Lead a re-architecture and re-design of trex.com. Established an Extranet to provide value to business partners, and deployed an e-commerce site. Worked closely with the marketing and IT management to establish Web-related policies and procedures, branding guidelines, and online marketing strategies. Managed internal Web project resources across departments and third-party developers and technology vendor relationships.
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  • Advanced Technology Systems
    Sr. Web Architect
    Advanced Technology Systems Mar 2002 - Jan 2003
    Senior Web Architect at Norfolk State University (NSU) responsible for NSU Web properties managed by the Office of Research and Technology. Re-architected the nsu.edu Web site and redefined hardware and software infrastructure, site design, file structure, and the content updating process and implemented a new content management system. Implemented a university intranet, a software content management system, and an interface for campus-wide touch-screen kiosks.
    View
  • Verisign, Inc.
    Sr. Web Producer
    Verisign, Inc. Oct 1999 - Mar 2002
    Managed the East Coast Web team, including resources, systems, and processes for corporate Web properties. Designed or approved all user interfaces for Web-based applications produced by the registry division, enforced company standards, integrated websites of acquired companies, and owned website reporting. Designed, implemented, and managed a neutral InterNIC Web site for the Department of Commerce and ICANN and coordinated the transition of the new site to ICANN ownership. Represented VeriSign on the gTLD Registry Constituency as a member of the Communications Committee and as a member of the ICANN General Assembly.
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  • Network Solutions
    Web Project Manager
    Network Solutions Oct 1999 - Mar 2001
    Built the Network Solutions Registry website from the ground up following the split of the registry from the registrar function in 1999. Designed and built an proprietary intranet for NSI Registry employees. Worked closely with marketing and customer service staff to support sales and customer relations.
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  • Advanced Technology Systems
    Task Leader
    Advanced Technology Systems Nov 1997 - Jul 1999
    Managed teams of up to 20 employees and subcontractors working on HUD and FDIC contracts. Interviewed, hired, trained, and reviewed employee performance. Monitored and reported on contract budget requirements.
    View
  • American Postal Workers Union
    Webmaster
    American Postal Workers Union 1989 - 1998
  • Sterling, Inc. (Shaw'S Jewelers)
    Assistant Manager
    Sterling, Inc. (Shaw'S Jewelers) 1988 - 1989

Karen D. Skills

Seo Sharepoint Web Development Project Management User Experience Information Architecture Program Management Content Management Crm Email Marketing Social Media Marketing Leadership Integration Usability Networking Training Online Marketing Sem Localization Online Advertising Web Applications Web Marketing Section 508 Business Analysis Branding And Identity Technical Translation Web Content Management Cms Content Management Systems Customer Relationship Management Web Project Management Search Engine Optimization Document Management Microsoft Dynamics

Karen D. Education Details

Frequently Asked Questions about Karen D.

What company does Karen D. work for?

Karen D. works for Kd Global Consulting Services, Llc

What is Karen D.'s role at the current company?

Karen D.'s current role is Principal Owner, Senior Solution Architect, and Product Owner.

What is Karen D.'s email address?

Karen D.'s email address is ka****@****iti.com

What is Karen D.'s direct phone number?

Karen D.'s direct phone number is (540) 773*****

What schools did Karen D. attend?

Karen D. attended James Madison University, University Of Baltimore, George Mason University, Wautoma High School, Berlin High School.

What are some of Karen D.'s interests?

Karen D. has interest in Teaching, Usability, Children, Information Technology, Skiing, Organizational Behavior, Public Speaking, Rollerskating, Training, Leadership And Motivation.

What skills is Karen D. known for?

Karen D. has skills like Seo, Sharepoint, Web Development, Project Management, User Experience, Information Architecture, Program Management, Content Management, Crm, Email Marketing, Social Media Marketing, Leadership.

Who are Karen D.'s colleagues?

Karen D.'s colleagues are Steve Edwards, Derrick S., Sara Albayati, Elgreco Grizzell, Chris Bukrey, Bhavani S, Audrey Hamm.

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    gmail.com
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