Karen Du Plessis Email & Phone Number

30% Training • Provides or creates training for crew and leaders.• Facilitates crew culture and service trainings as well as new hire programming initiatives working with department leaders to ensure a smooth onboarding process. • Delivers dynamic and impactful training sessions and provides ongoing support that ensures successful transfer of knowledge that drives individual and team effectiveness.40% Leadership Support and Development • Provides professional development… Show more 30% Training • Provides or creates training for crew and leaders.• Facilitates crew culture and service trainings as well as new hire programming initiatives working with department leaders to ensure a smooth onboarding process. • Delivers dynamic and impactful training sessions and provides ongoing support that ensures successful transfer of knowledge that drives individual and team effectiveness.40% Leadership Support and Development • Provides professional development training to onboard crew and leaders to maintain and improve overall effectiveness and business performance. • Partner with leaders to identify performance gaps and implement solutions to maximize performance and achieve measurable results in crew satisfaction (leadership aspects), guest satisfaction and other business KPIs.• Supports onboard leaders through the talent management process of assessing individual performance, creating personalized development plans, and establishing team succession plans.• Coaches onboard leaders on recognizing opportunities for “on the spot coaching” and how to provide consistent effective feedback. • Ensures recognition techniques & funds are utilized as tools for leaders to motivate teams. 30% HR Support & Office Hours• Supports talent progression through career plans & and the internal pipeline process. Assists with embarkation, provides support to HR Director.• Supports leaders at all levels and guides them through the process of creating and executing personal development plans. Systematically follows up on plans to encourage ongoing focus and shared accountability between the department leader and the crew member on the plan. Show less

Johannesburg Metropolitan Area

Ensuring effective Human Resources support to the business through adequate delivery of HR Services, practices and procedures. Responsible for implementing policies and procedures. Other activities include recruitment of staff, remuneration, labour relations, benefit management, training and employee services.

• Leading global talent initiatives and directing change management activities, implementation and communication• Consulting with employees to maintain and improve leadership effectiveness and business performance• Conducting needs assessments to identify performance gaps• Implementing solutions to maximise performance and achieve measurable results in crew- and guest satisfaction, and other business KPI• Creating and executing customised learning sessions to address… Show more • Leading global talent initiatives and directing change management activities, implementation and communication• Consulting with employees to maintain and improve leadership effectiveness and business performance• Conducting needs assessments to identify performance gaps• Implementing solutions to maximise performance and achieve measurable results in crew- and guest satisfaction, and other business KPI• Creating and executing customised learning sessions to address identified business, performance and behavioural gaps• Partnering with HR manager to regularly provide recommendations to shoreside leaders on talent and performance gaps that will affect overall business development strategy• Utilising psychometric instruments to enhance leadership capabilities and drive team effectiveness Show less

• Serving as one of the first contact points in the HR team• Ensuring the delivery of exemplary service and dedicated support to our shipboard employees• Providing crew members with information and support in the areas of crew welfare, crew activities, and facilities, and recognition programmes• Monitoring crew morale, gathering information and providing recommendations to management• Responsible for crew immigration and customs

Bryanston

• Supporting employee benefits programmes and processes• Administration of recruitment programs, including recruitment and placement of temporary and permanent staff• Maintaining contracts and relationships with external organisations• Ensuring compliance with documentation standards for verification of employee credentialing • Preparing and issuing verbal, written and final written warnings• Involved in the development and implementation of employment satisfaction and… Show more • Supporting employee benefits programmes and processes• Administration of recruitment programs, including recruitment and placement of temporary and permanent staff• Maintaining contracts and relationships with external organisations• Ensuring compliance with documentation standards for verification of employee credentialing • Preparing and issuing verbal, written and final written warnings• Involved in the development and implementation of employment satisfaction and recognition policies, procedures, and programs• Assisting with administration of education and training programmes• Providing opportunities for education and training, including career planning and development Show less

Vanderbijlpark Area, South Africa

• Conducting training needs analyses for clients• Developing training material for clients based on the completed needs analyses• Delivering training sessions to various business professionals • Chairing training and equity committee meetings• Capturing annual training reports• Submitting workplace skills plans• Conducting disciplinary inquiries, grievance inquiries and counselling sessions

Honours, Industrial And Organizational Psychology

Honours, Psychology

Bachelor'S Degree, Human Movement Science

Education record