Karen Vidal Email & Phone Number

Buena Park, Ca, Us

Buena Park, Ca, Us

La Palma, California, United States

-Manage and maintain a book of business with approximately 15-20 of our top 1% Major Accounts clients (Tier 1 Team)-Provide start-to-finish payroll processing aide between HR record-keeping and pay data entries in ADP Workforce now to ensure payroll is completed accurately and timely-Address and resolve questions and concerns including but not limited to pay, benefit accruals/time off, special compensation, garnishments, etc.-Assist with tax-related inquiries including federal, state, and local jurisdiction setups, filings and deposits-Act as point of contact for practitioners within several company codes, developing a trustworthy relationship between ADP and our clientele-Exercise extreme confidentiality with sensitive information-Assist with questions regarding invoicing and billing-Collaborate with colleagues from other business units to resolve all inquiries (Benefits & Talent, Time Keeping, Technical Services)

La Palma, Ca

-Manage and maintain a book of business with approximately 40 major accounts clients-Act as point of contact for clients within approximately 80 company codes-Address and resolve payroll-related questions and concerns regarding pay, benefit accruals/time off, special compensation, garnishments, etc. primarily using ADP Workforce Now-Assist with tax-related inquiries including federal, state, and local jurisdictions-Maintain extreme confidentiality with sensitive information-Assist with questions regarding invoicing and billing-Provide a seamless connection to other departments (HRB, Time and Attendance, Technical Services)

La Palma, Ca

-Provide exceptional customer service and support via phone to several large clients (150-1000 employees)-Troubleshoot payroll-related issues including pay, benefit accruals/time off, special compensation, garnishments, etc. primary using ADP Workforce Now-Assist with entering and maintaining payroll records and employee information-Provide accurate and efficient resolutions to payroll, technical, HR and benefits, and time and attendance-related inquiries-Maintain extreme confidentiality with sensitive information-Assist with questions regarding invoicing and billing-Create a seamless client experience

Lakewood, Ca

Assist in training and development of fifteen new employees, engage with customers to provide exceptional service, handle credit and cash transactions at point-of-sale quickly and accurately, maintain store cleanliness, fulfill store and phone orders, merchandise floor plan with new and existing merchandise, educate guests about Nordstrom Rewards Program which offers several shopping benefitsFuture Nordstrom Leaders (FNL) Program – April 2016-May 2016

Cerritos, Ca

Set an example to coworkers by performing excellent customer service to increase sales, handle credit and cash transactions at point-of-sale, upkeep visual presentation of store, maintain top 3 seller each week

Long Beach, Ca

Provide quick and easy checkout at point-of-sale during busiest school-year period in a fast-paced, hectic environment, go-backs, restock books on shelves following correct system of organization

Bachelor'S Degree, Marketing

Activities and Societies: American Marketing Association

Education record

Activities and Societies: Yearbook Editor-in-Chief (2011-2012), California Scholarship Federation, French Cultural ClubAcademic Honors