Director Of Outreach
Current• Managing team of 30 people consisting Managers, System Coordinators, and direct service outreach staff • Developed program and communication structure for outreach teams across Seattle and in parts of South King County • Engage community partners including SFD, SPD, other service providers, and local businesses and community groups • Oversee outreach teams engaging people who are homeless and use drugs and strategize with staff on how to approach client situations to resolve conflict in communities • Provide community outreach and education on homelessness, substance use, and intersection with mental health • Provided conflict resolution strategies amongst staff and community involving clients engaging in difficult behaviors to reach resolution that doesn't always require law enforcement intervention• Created Onboarding, Communication Structure, Assessment Guides, and Community Outreach Strategy plans for staff to carry out in various areas of Seattle and South King County• Oversee contract requirements, data requirements, and staffing needs for Outreach domain