Karen Gittens Email & Phone Number

Toronto, On, Ca

Research and develop a thorough understanding of the different regions and market trends and market analysis. Identify opportunities for campaigns, services, channels that will lead to an increase in sales.Conduct timely and effective lead follow-up on assigned groups.Maintain and regularly exceed target goals and monthly objections. Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential projects.Develop a rapport with new clients and set targets for sales and provide support that will continually improve the relationship.Lead team huddles and conduct lesson plans. Set the goal, train sales team so that will continue to enhance the sales team performance.Understanding the customers’ circumstances and matching appropriate solutions through sound knowledge.Responsible to develop the pipeline of new business. Thorough knowledge of the market, the solutions/services the company and of the company’s competitors.Present business development training and mentoring to business developers and other internal staff. Evaluating the client’s current financial situation and applying solid credit knowledge to provide appropriate solutions.Actively participating and contributing to coaching sessions, touch base and team meetings.Adhere to regulatory guidelines as required and maintain awareness throughout the year, ensuring compliance with RECO, TREB and Privacy policies.Expanded territory sales in regions for new developments.Market and promote company’s services, new communities and philosophies.Some projects worked on: Working within a team and training for pre construction sales.One YongeThe Kip District Condos phase 1 & 2XO CondosMirabella Condos Pinnacle Toronto EastSweetLife CondosEdge Towers 1The PJ CondosThe Residences of 488 UniversityPlayground CondosBianca CondosFortune at Fort YorkThe WyattRiva Del LagoLago Vita Daniels Firsthome Beckenrose

Create, monitor, and control advertisements and social media platforms, mass emailing.Research various marketing vehicles, stay in touch with market trends, and identify issues and opportunities to help support sales.Maintaining working relationships with clients, investors, lawyer, mortgage brokers, appraisers, inspectors and contractors.Cold-calling for lead generation. CRM data inputting.Prepares sales documents including the Agreement of Purchase and Sale (APS) prior to scheduled appointment.Reviews all sales files for accuracy; final review and process of sales file to Head Office.Explaining buyer/listing agreement contracts amongst other real estate related contracts/ ACTS and forms.Maintains and update monthly sales register.Completes all required mandatory training/education.

Greater Toronto Area, Canada

Developed high-performance team of sales agents leading to increase in productivity.Manage the activities of others responsible for developing business for the team.Forecast sales targets and ensure they are met by the team.Managed, coached sales team to meet targets.Implemented training/coaching.Executing relocation matters with expertise and efficiently handling intricate situations and outstation clients.Maintain and update marketing initiatives within CRM/ SEO.Act as an expert source of knowledge for customers on a variety of projects, developments- upcoming and current.Initiating sales opportunities by using customer focused approach by understanding financial needs, providing advice and proposing projects/service solutions that meet all customer needs with the goal of deepening customer relationships and building long-term profitable relationships.Build and strengthen customer relationships through activities associated with selling and maximizing customer retention. Maintain and regularly exceed sales target goals and monthly sales target objections.Effectively overcome customer objections and resistance to reach a resolution and view these opportunities to present marketing/sales strategies.Market and promote company’s services.

Toronto, Canada Area

Sales Team Lead/ Consultant and BrokerProven sales record at HighPark Condominiums selling over 30 Million Dollars of units in 2013 and rising following year.Acted as company representative at industry meetings, conferences, and events to gain insights into the various brands and how they can be marketed.Grow and retain existing business by presenting new solutions and services to clients.Expanded sales to include market trends and developments.Act as a key contact and resource for event planning and execution, direct mail/contact programs.Ensure all team members represent the company in the best light.Submitted quarterly reports.Work with mid and senior level management, marketing, and technical staff.Create and foster strong working relationships.Received inbound and outbound telephone calls and gave professional customer service help to customers about questions.Identified, initiated, and facilitated resolution of customer issues and concerns.Market and promote company’s services, new communities and philosophies.Some projects worked on: HighPark CondosPaintboxLimelightOne Park Place North TowerCinema Towers