Karen Joy, Shrm Email and Phone Number
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SHRM certified HR leader with expertise in connecting HR goals and initiatives to organizational plans to support overall business success.
Intersection Cre
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Head Of People Operations And Executive DirectorIntersection Cre Oct 2021 - PresentSan Diego, California, UsHired to support company growth initiatives with a major focus on leadership development and succession planning. Responsible for strategy & execution of all HR functions including recruiting, benefits, onboarding, L&D, performance management, employee relations, compliance and compensation.Key Achievements• Training, development, reorganization and compensation redesign projects contributed to 17% topline revenue and 20x net profit growth YOY• Completed migration from ADP to Paylocity and successfully built out entire Paylocity HRIS• Created and deliver custom leadership training program for both Managers and front-line team members -
Chief People OfficerEvolving Wisdom Mar 2019 - Aug 2021San Rafael, Ca, UsHired to establish a strong foundation for company growth. Led the development of the organizations’ strategic plan, including implementation of total rewards strategies, compensation redesigns, performance management systems, budgets, and KPIs.Key Accomplishments and Achievements• Contributed to 2x topline revenue growth in the following ways:o Led the development of the organization’s first strategic plano Created budgets and KPIs to support implementation of performance management systems to support the strategic plano Developed new compensation plans across the organization to support strategic plano Led improvements in employee relations resulting in a 30% retention improvement -
Senior Director Of Sales, Business Development And Partner ProgramsAmerican Council On Exercise (Ace Fitness) Non Profit Organization Apr 2016 - Mar 2019Responsible for generating 50% of the annual revenue, I led 3 departments and 25 team members who made that happen every year. Recruited by the CMO to lead the restructuring of sales, customer care, business development, and partnerships across the health, fitness, and wellness industries.• Improved employee relations by leading division open forums that led to overall increases in retention, promotion and production • Turned around declining B2B and B2C sales departments in <1 year achieving 15-20% YoY growth• Led Business Development effort that generated record level revenue on inaugural launch • Led redesign of the Salesforce platform, achieving a 25% increase in NPS score for customer care team• Implemented strategies that boosted individual performance up to 35% YOY
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Co-FounderImpact Sales Academy – Global Consulting Group Feb 2006 - Mar 2016Launched consulting group offering operations, sales, and HR expertise to franchisees, franchisors and startup founders within the health, wellness, and fitness industries.Key Accomplishments• Took over a challenged chain of studios (in NYC, LA, Encino, OC, Houston, and Chicago) and led company turnaround into profitability (200% change), exited the current CEO, recruited a new CEO and assisted with re-staffing company.• Worked as an interim COO for franchisor and led reorganization that drove franchisee and franchisor revenue to their most profitable in the history of the company• Worked as interim COO for large franchisee in LA assisting with reorganization that led to 50% increase in topline revenue YOY• Supported franchisees in implementation and execution of scalable systems and processes resulting in record numbers, including driving 37% YoY sales growth, achieving a 40% YoY increase in MRR, 80% YoY increase in membership base, 16% YoY increase in retention, 300% sales growth, 200% increase in buyer conversions, 10% YoY increase in franchise retention and conversions, and 150% YoY first-time buyer conversion rate• Held several other startup and interim COO positions for clients in the wellness industry
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Chief Marketing OfficerClub One, Inc. Sep 1998 - Mar 2006Held several positions including Director of Sales, Operations and Marketing and Chief Marketing Officer. Oversaw up to 12 direct reports, and led teams of 75+ and up to $60M in sales.
Karen Joy, Shrm Skills
Karen Joy, Shrm Education Details
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University Of OxfordPolitical Science And Government -
Northeastern Illinois UniversityExercise Physiology -
Leading Edge TeamsOrganizational Leadership -
University Of Oxford -
Northeastern Illinois University
Frequently Asked Questions about Karen Joy, Shrm
What company does Karen Joy, Shrm work for?
Karen Joy, Shrm works for Intersection Cre
What is Karen Joy, Shrm's role at the current company?
Karen Joy, Shrm's current role is HR Leader | Problem-Solver | Leadership Coach & Mentor | Efficiency Builder | Strategist | People Operations | Chief of Staff.
What is Karen Joy, Shrm's email address?
Karen Joy, Shrm's email address is ch****@****ail.com
What is Karen Joy, Shrm's direct phone number?
Karen Joy, Shrm's direct phone number is +185824*****
What schools did Karen Joy, Shrm attend?
Karen Joy, Shrm attended University Of Oxford, Northeastern Illinois University, Leading Edge Teams, University Of Oxford, Northeastern Illinois University.
What skills is Karen Joy, Shrm known for?
Karen Joy, Shrm has skills like Leadership, Start Ups, Marketing, Marketing Strategy, Sales, Fitness, Management, Sales Management, Customer Retention, Salesforce.com, Wellness, Small Business.
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