Librarian
Provided reference assistance to a population of ~8500 nursing students and ~300 faculty members throughout the US. Regularly conducted information literacy and evidence-based research instruction.Maintained customer service excellence with an average 3.6 (out of 4) rating during tenure. Improved rating between August 2015-April 2016 from 2.75 to 3.43.Between 2015-2020, managed annual campus library budget averaging $100,000; found $8,000 in savings in 2017 budget.Developed library collection (previously print, as of 2021, 100% digital) and coordinated with Library team, faculty, curriculum, and administration to update and add to collection per librarian-produced college policy aligned with the ACRL Framework for Information Literacy.Assisted Dean, Program Directors, and Program Evaluation Committee with accreditation and program evaluation documentation and organization, copyediting (2015-2020), and meeting with site visitors, resulting in full accreditation with no findings over multiple site visits.Collaborated with Marketing department to create branded media content to inform students and faculty of Galen library resources and research methods (2019-2022).Increased department visibility through committee participation (retention/completion, program evaluation, quality enhancement plan [QEP], DEI committee), bringing our unique perspective to academic and organizational decision-making.Developed instructional materials such as an information literacy assessment tool (2019) and a unit quiz used in Galen Pathway to Success course.