Managing Director• Supported technology training company as administrator to generate a 200% revenue growth in a five year period• Performed administrative functions for S-Corp with multiple retail shops and rental properties. Streamlined operations, managed cash flow (AP/AR), cost savings, and reduced debt allowing company owner to triple cash reserves• Organized logistics for client’s promotional 15+ stop road trips; including transportation, lodging and event venues; planned and facilitated meetings • Rebuilt multiple year financial records for small businesses; created systems for fiscal responsibility • Trained professionals in software programs and work process for greater efficiency• Trained executives and staff in organization, time management and effectiveness resulting in multiple promotions• Created financial statements and month end reports; performed credit account audits and business analysis; completed sales tax filings; managed accounts receivable and accounts payable• Performed operational/administrative functions simultaneously for 9-12 clients weekly• Functioned as liaison for business owners in insurance, tax and labor department audits• Served as coordinator for internal and external communication channels

• Assisted Project Lead to generate 25% revenue increase through expanding the scope of work • Managed multiple corporate accounts with $1M annual volume, increasing gross profits• Implemented and managed Rapid Response Team in two locations enhancing customer satisfaction• Change Management Lead Streamlined the organization Business name change and re-branding transition Business relocation• Managed multiple responsibilities to Engineering Team and Service Department• Increased productivity reducing job turnaround• Created triage program for network/computer support calls to schedule and dispatch engineers

• Organized administrative and merchandise functions of new locations• Opened and drove new store to consistent 10% annual volume increases • Resuscitated struggling stores through targeted training in leadership and customer service• Managed Flagship location generating +$1M revenue while supervising four additional stores in district• Developed recruitment program and materials for Northeast US region to obtain top talent• Created and implemented evaluation and training programs for cashiers and management staff