Karen Cassidy Email and Phone Number

As a First-Year Seminar Instructor at the University of North Carolina Wilmington, I empowered 25 first-year students to navigate the critical transition into college life. Key highlights of my role include:📚 Educating and guiding 25 first-year students in diverse areas of growth during their pivotal first semester in college, fostering their academic and personal development.📝 Developing and implementing a comprehensive 15-week first-year experience curriculum, designed to equip students with essential skills and knowledge for success in college and beyond.🎉 Engaging students in a wide array of co-curricular events and activities, enriching their college experience and promoting a sense of belonging within the university community.Through dynamic instruction and personalized support, I played a vital role in empowering first-year students to thrive academically and personally during their transition to university life at UNCW.

In my role as Assistant Director of Student Success and Retention at the University of North Carolina Wilmington, I provide strategic guidance and leadership on retention and student success initiatives. Key highlights of my role include:🚀 Providing expert guidance and leadership on retention and student success best practices, driving initiatives to support student achievement and persistence.📊 Analyzing student academic performance data to identify trends and develop targeted interventions, ensuring timely support for students.🤝 Leading collaboration with various student-facing positions and offices to create and implement meaningful interventions, fostering a holistic approach to student support.💻 Managing student intervention data to develop, execute, and assess student success outreach efforts, leveraging technology and customization to enhance effectiveness.🔄 Evaluating processes and procedures to recommend continuous improvements in the student experience, utilizing technology, customization, and workflow design for maximum impact.👩‍💼 Supervising and assisting with the onboarding of new student success and retention team members, ensuring a smooth transition and alignment with departmental goals.📈 Maximizing the efficient use of Starfish and university systems and data to create an intervention communication plan, track initiatives, and assess outreach efforts, enabling data-driven decision-making and optimization of resources.Through proactive leadership and strategic initiatives, I contribute to the overall success and retention of students at UNCW, ensuring they have the support they need to thrive academically and achieve their goals.

As the Academic Intervention Manager of Student Success and Retention at the University of North Carolina Wilmington, I spearheaded initiatives aimed at fostering student success and retention from admission to graduation. Key highlights of my role include:🔍 Operationalizing retention best practices and developing a comprehensive outreach communication plan to proactively support student success and degree completion.🤝 Collaborating with faculty, professional advisors, colleges and schools, and student support services professionals to align university-wide student success initiatives with targeted retention efforts, ensuring a holistic approach to student support.👩‍💼 Supervising an Academic Retention Coordinator and other professional intervention team members, fostering a collaborative and supportive environment to maximize student success.📊 Maximizing the efficient use of Starfish and university systems and data to create a robust retention communication plan, track initiatives, and assess outreach efforts, ensuring data-driven decision-making.📈 Assessing measures and systems to determine the effectiveness of outreach efforts in contributing to retention, persistence, and graduation goals established by the university, facilitating continuous improvement in student success strategies.Through strategic planning, collaboration, and data-driven decision-making, I played a pivotal role in enhancing student retention and fostering a culture of academic success at UNCW.

As the Academic Intervention Specialist of Student Success and Retention at the University of North Carolina Wilmington, I dedicated myself to fostering student success and academic persistence. Key highlights of my role include:🎓 Providing academic advising support to a caseload of 100 first-year students, offering guidance on registration, orientation, career discernment, and academic recovery, ensuring their smooth transition into university life.📈 Developing and implementing systematic interventions for students enrolled in University College, fostering continued enrollment and persistence through tailored support mechanisms.🔄 Facilitating the withdrawal process for extenuating circumstances, ensuring students receive appropriate assistance and support during challenging situations.💰 Assisting with outreach efforts to prevent enrollment drops due to non-payment, contributing to student retention and registration stability.📊 Developing assessment measures and systems to evaluate the effectiveness of retention efforts within University College, aligning with the university's goals for retention, persistence, and graduation.📝 Coordinating the First-Year Survey to gather essential data for retention strategies, ensuring workflows are optimized to support the university's strategic objectives.📑 Handling retention needs for end-of-term processing, reinstatement, re-enrollment, and special readmission policy, ensuring seamless transitions for students throughout their academic journey.Through proactive intervention and strategic support initiatives, I played a crucial role in enhancing student retention and fostering a culture of academic success at UNCW.

As the Logistics and Data Management Specialist at the University of North Carolina Wilmington, I played a pivotal role in enhancing operational efficiency and academic support within the College of Health & Human Services. Key highlights of my role include:📚 Delivering comprehensive academic and student affairs support to faculty, students, and administrators, optimizing processes to ensure seamless operations and enhance productivity.🚀 Supporting Online Accelerated Programs through the development of policies and processes, database management, SSRS reporting, and conducting interdepartmental training sessions, thereby contributing to the success and growth of the programs.📝 Facilitating student registration and matriculation processes by implementing effective communication strategies on behalf of student advisors, ensuring a smooth transition for students into their academic programs.📊 Performing ad-hoc reporting for leadership to support advisor and faculty-student retention efforts, utilizing data analysis to inform program assessment and accreditation requirements.🔄 Coordinating add/drop and withdrawal workflows for all online student populations, maintaining compliance and efficiency in academic processes.📅 Assisting advisors in course sequencing and prerequisite requirements, ensuring program integrity and student success.📑 Facilitating curriculum approval processes and academic course scheduling, contributing to the development and maintenance of high-quality academic programs.Through proactive management and strategic initiatives, I contributed to the overall success and excellence of academic operations within the College of Health & Human Services at UNCW.

As the Events Coordinator for the Office of Campus Life at the University of North Florida, I spearheaded initiatives aimed at enhancing student retention through engaging night and weekend programs. My role involved:🎉 Directing Student Life and Services fee-funded events, ensuring they align with the university's objectives and cater to student interests.👥 Supervising, mentoring, and coaching a dynamic team of student leaders, empowering them to excel in their roles and contribute effectively to campus life.📊 Analyzing and assessing Campus Life programs and services to identify areas for improvement and enhance overall student satisfaction.📋 Managing event logistics and operations with meticulous attention to detail, including overseeing the student programming board, coordinating with vendors, and mobilizing volunteers to ensure seamless execution.Through strategic planning and proactive leadership, I played a pivotal role in creating memorable experiences that fostered a sense of community and belonging among students at UNF.

As an Event Coordinator at Jacksonville University, I orchestrated a diverse range of activities to enhance campus life and foster student retention. Key highlights of my role include:🎉 Organizing all major events, including music, comedy, speakers, novelty, and annual events like homecoming, pancake breakfast, adventure trips, and Charter Day, creating memorable experiences that promote student engagement outside the classroom.💼 Managing an annual budget of $80,000 with precision and accountability, ensuring optimal allocation of resources for successful event execution.👥 Holding regular one-on-one meetings with student assistants and leading a team of ten student leaders, providing guidance and support to maximize their effectiveness in event coordination roles.📝 Designing and implementing regular training sessions for student leaders, fostering their professional development and enhancing their event management skills.🔧 Advising the programming board and mentoring future talent, sharing insights and best practices to cultivate a strong and capable team of student event organizers.Through strategic planning, leadership, and mentorship, I contributed to the vibrancy of campus life and played a key role in fostering a sense of community and belonging at Jacksonville University.