Provide writing, copyediting, proofreading and layout services on a recurring basis to clients in UAE and Singapore. Projects include guidebooks, journals, research papers, newsletters, digests of talks and presentations.

Taught English as a foreign language to young learners in a rural primary school on a voluntary basis. Provided teacher training; helped the school upgrade its administrative system; prepared exam papers.

Was an active committee member contributing weekly to the duties of the PA. Produced the monthly newsletter, assisted in planning large school events such as fundraisers. Produced artwork for banners and promotional materials for events. Assisted in management of PA funds, as well as brought critical issues to the attention of the school administration and its board of governors.

System and user administration (for a staff of 300+), training, support, and reporting for the corporate knowledge management system. This included a document management system (LiveLink v9); a resource skills database of searchable CVs of all billable staff; a corporate intranet and timesheet application; Pivotal’s CRM solution for tracking business opportunities; staff utilization and project management reporting tools. Produced the internal corporate monthly newsletter and maintained the corporate website. Client services—provided content editing and website updating for billable clients. Resource management (for a staff of 40+)—organized training, scheduled, and recruited billable staff, outsourced work, generated utilization reports, and coordinated performance evaluations. Aided in planning, developing, and implementing Ion Global’s human resource performance evaluation program to track the performance of approximately 500 staff across seven offices.Office administration—purchased hardware and software, edited case studies, contributed to proposal preparation, reported on internal systems usage, and managed IT user support. Reported directly to the Ion Global managing director for Greater China.

Reported directly to the Director of Publishing Systems. Managed implementation of desktop publishing systems for trade magazines, and directories, including database-extracted directories, a twice-weekly 4-color tabloid. Editorial Production Projects (Sep 1993 – Dec 1994): Produced and re-designed 3 regional weekly travel magazines and designed sales and promotional materials using Quark Publishing System.Graphic Services Projects (Jan 1990 – Sep 1993): Converted the traditional print production of magazines, promotional materials and a daily fax product to desktop publishing production in three offices, including hiring of production staff and internal training for editorial and advertising staff in New York, Chicago and San Francisco. Publishing System: Adobe Pagemaker, Illustrator and Photoshop.