Karen Marie Bacolod work email
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Passionate environmental and community leader with 7 years serving on the City of Artesia Planning Commission. Experienced People Manager and Sales Professional consistently building and replicating top ranking teams with a focus on developing high potential future leadership talent within Tesla. Strategic problem solver focused on assessing 3 specific key leverage points to elevate underperforming market potential or evaluate potential market growth. Maintained top 1% ranking team in KPIs as Regional Channel Manager. Top 1% ranking as Field Energy Advisor on top 3 nationally ranked sales team within Tesla’s Energy Division. Overall consistent top ranking KPI leader with 90 to 120 day timeline after taking on low performing teams or projects. Key strength and proven track record in identifying, recruiting and retaining top talent to surpass KPI goals. Master builder around positive team culture and a flow state based strategy focused trainer. Customer experience focused, offering an in-depth understanding of product delivery to project installation/delivery cycles. Initiator and leadership multiplier.Looking for connections to build a network of diverse thinkers obsessed with team culture building, business strategy, flow-state, leadership development and personal growth. Experts and nerds working on sustainable urban planning and development topics around Resilience, Mitigation and Adaption for cities are connections also much appreciated. “If you want to go fast go alone, if you want to go far, go together.”
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Founder And CeoÆthos.™Irvine, Ca, Us
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General ManagerTesla Apr 2023 - PresentKennesaw, Georgia, United StatesKEY ACHIEVEMENTS• Promotion to General Manager for Sales Service and Delivery at Tesla, Kennesaw Georgia April 2023• #1 Ranking Cumulative gross orders by Staff Home Store Q3 and Q4 2024 at 1,022 gross orders with medium traffic location, Currently ranking #1 in overall store gross orders QTD GA Q1 2024 • #1 Ranking current QTD ranking on Delivery Scorecard for Greater Georgia, #6 ASE Territory and #75 delivery center in North America, #1 in ASE Territory in call answer rate • Q2 2023 Highest quarter over quarter growth in all KPI categories in market ranking while ranking #1 in customer CSAT delivery scores in location category for volume of service and sales. • Q3 2023 1 of 2 delivery locations at top volume hitting 99% yield and #1 sales volume and order pacing in GA territory, supported and trained newly hired leaders and Tesla Advisors to reach key KPI metrics• Kennesaw location highest promotion location at all levels and roles from Tesla Advisor, Operations Advisor, Service Technicians, Service Supervisor and Customer Experience Manager• Highest employee retention rate during constant market restructuring with lowest turnover while maintaining high productivity and supporting nearby locations Q3 and Q4 with low staff headcount. • Supported development and training of both internal promotion leaders and external promotion leaders throughout Greater Georgia market• Established key partnerships with service teams to drive customer experience, maintained technician headcount and low WIP during peak period, reduction of K2K from 48 days to 18 days over 2 quarters• Established key relationships with local supercharging team establishing key events for level 2 charging opportunities through high leverage points such as multi-unit housing, business complexes with EV charging and local government buildings/utility partners -
Store LeaderTesla Aug 2020 - Apr 2023Glendale, California, United StatesKEY ACHIEVEMENTS• Impact Award - Sales - LA Valley Region - Q3 2022Highest Quarter over quarter growth at Glendale Americana location, test drives and net orders. Developed 3 lead Tesla Advisors into Leadership roles for new opening business locations in Alhambra and service support• Sales Leader opening for Alhambra Service Plus Sales location, led front of house operations in VSC and Intake for new location 3 months, developed BOH/FOH communication improvements on vehicle diagnosis, supported increase % loaner utilization from 50% to 84%, reduction intake errors through service notes process, ramped VSC tickets from 4-6 to 20-30 tickets per individual, developed interview guide with General Manager during hiring process of 5 technicians, led store opening orientation creating vision and processes for operations management before returning to sales leadership• Top Delivery CSAT Q1 2021, Top 3 Trade In Attachment Q1 2021 - West Coast, #1 Quarter over quarter test net order growth Q1 2021 - West Coast• Lake Forest location, FTE #1 in region Q4, 356% increase in sales once taking over sales and service location in first 3 months as leader,• #1 Ranked Advisor in sales and delivered vehicles KPI North America at Lake Forest• #1 & #2 Ranked New Advisor in key KPI Orange County at Lake Forest• Lake Forest finished #1 in vehicle pace to goal within SoCal Region, #1 in all Tier 3 location Q4 2020• Established relationship with service leadership to utilize mobile technicians and service advisors to identify trade in opportunities in customer retention rate and improve experience. • Q4 2020 Top 3 West Coast in Trade-In Attachment Rate and Test Drive CSAT• Stretch assignment leader in regional recruiting, service lite and sales integration business development, new hire onboarding -
Interim Store LeaderTesla Jul 2019 - Aug 2020Mission Viejo, CaKEY ACHIEVEMENTS• Mission Viejo location Interim Store Leader. FTE #1 in region Q3, 150% increase in sales once taking over team in first 3 months as leader, Maintained retention rate of employee headcount to 90% from previous 50%• Mission Viejo location achieved #1, #2 in vehicle and energy goals sales is SoCal Region, #1 in all Tier 2 location and achieved 135% of sales Targets Q4 • Mission Viejo location pacing #1, #2 in vehicle and energy goals sales is SoCal Region, #1 in all Tier 2 location Q1 2020• Quarter over quarter increase in FTE Productivity per head from 1.3 sales in July to 3 FTE December -
Associate Store ManagerTesla Apr 2019 - Jul 2019Newport Beach, CaKEY ACHEIVEMENTS• Fashion Island location during leadership period #1 in region for sales targets and KPIs by EOQ Q2 2019. SoCal Region currently ranked #2 behind Canada West companywide -
Regional Energy ManagerTesla Jun 2018 - Mar 2019Orange County, California AreaKEY ACHIEVEMENTS• Promoted to Energy Manager during company restructuring, 1 of 38 managers kept of 272 • Strongest leadership skill leading to promotion - coaching and development of talent, Leadership potential indicator - highest team retention rate with overall consistent sales productivity per head • Led #3 Nationally Ranked Team in Energy Sales for company Q3 in first quarter in role achieving 107% to target, Grew from 13 to 20+ direct reports• Promoted to management at Tier 1 flagship store within Orange County, top market, in Q4• Co-managed delivery operations team at Marina Del Rey Hub location at end of Q4 achieving record breaking targets• Flagship store Energy Manager, selected 1 of 3 in company launching new Energy Sales strategy -
Regional Channel ManagerTesla Jan 2017 - Jun 2018Orange County, California AreaKEY ACHIEVEMENTS• Promoted into management with direct approval around performance history and recommendation from Tesla North America VP of Energy Sales, Toby Cory• Established exceptional business relationships with Senior Management of 12 partner retail stores• Statistically significant improvement in sales per rep with 10.4 in Q3' 2017, 15.3 Q4' 2017 and 23.4 Q1' 2018• Q1' 2018 Regional Channel Manager ranking of top 3% nationally based on 70 sales/month KPI target• Recruited, coached, and grew a team of 9 to 12 people with developed sales skills, incrementally improving sales per head month over month (Sept 2017 - 3.3, Oct 2017 - 4.2 , Nov 2017 - 5.5, Dec 2017 - 5.8) to hitting consistent sales targets Q1' 2018 to (Jan - 8.2, Feb - 7.1, and Mar - 8.1) -
City Planning CommissionerCity Of Artesia, California Jan 2016 - Sep 2023Artesia, Ca• Chairperson of Artesia’s Planning Commission for 2018. Vice Chair of the Commission 2017, 2021• Appointed to Conceptual Design Review Committee (City Mayor, Mayor Pro Tem, City Manager, City Planner) in 2018 tasked to ensure new development proposals align with Artesia’s 2030 economic development goals around smart growth and sustainable urban design• Nominated by 2016 Mayor of Artesia with unanimous approval by City Council to serve on five person Planning Commission -
Beautification CommissionerCity Of Artesia, California Jan 2021 - Jun 2021Artesia, California, United States• Appointed Commissioner for Beautification Commission with unanimous approval from Artesia City Council -
Senior Field Energy ConsultantSolarcity Apr 2016 - Dec 2016Hawthorne, CaKey Achievements:• Promoted to Senior Consultant with approval from Regional Sales Director within 10 months VS company average of 18 months• Vice President A+ Club Top Performer Winner month over month June 2015- April 2016, assigned all top VIP customers by Southern California VP of Sales• Top 1% in KPI Power Rankings sales performance nationwide • Awarded 1 of 3 Director's Awards from Regional Sales Director of 250 sales representatives, 2015• Generated and maintained 50% of bookings through a referral based business with clients by developing a high quality, customer service focused, understanding of project management in solar sales cycle as well as networking with various environmental and local community organizations. -
Field Energy ConsultantSolarcity Apr 2015 - Apr 2016Key Achievements: • Post performance ramp period, averaging 14.67 Final Contracts in first 6 months as Field Energy Consultant, national avg 6• 251% quota attainment over 12 month period• Averaged 8.5 Installs per month over career as FEC• Top 1% Final Contracts National in 2015 Q3, Q4, 2016, Q1, Q3 • Sold over 250+ PV systems• Generated 48% referral business within 6 months as an Energy Advisor, maintaining average 72% Job Pull Through to installation -
Field Energy SpecialistSolarcity Oct 2014 - Mar 2015Hawthorne, CaKey Achievements: • Promoted within 4 months to Field Energy Consultant as top performer on sales team• Built professional and supportive relationships with Energy Consultants and Retail Staff to drive sales and collaborate on customer experience• Assigned lead trainer for all new hires on Field Energy Specialist team on lead generation process• Averaged 40 opportunities and 9 sales per month, 17 sales month before promotion to Consultant• Created leads with quality opportunities for high Close ratio 25% and Average sit rate 73% -
Chief Operations OfficerAdlife Medical Supply And Equipment, Inc. Sep 2011 - Jun 2014Artesia, CaKey Achievements:• Family owned business for 15 years. Starting as office manager in 2010, promoted to sales and marketing lead then delivery operation and order fulfillment for 1 year before taking on C.O.O role in 9-12 employee run small business. • Over sought management and training of employees to implement transition from paper to electronic processing of all Medicare and Medical orders and services for Home Health, Hospice and Home Care facilities in need of a reliable DME supply and order fulfillment • 30% improvement in customer service satisfaction due to incremental efficiency changes of service and staff competency on customer service, office operations, patient coordination, records, order tracking• Reduced overall cost of acquisition per order and achieving 10% cost reduction in servicing multiple home health partners during time as C.O.O
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Marketing ManagerCompassionate Commerce Llp Mar 2013 - Feb 2014KEY ACHIEVEMENT- Grew west coast market team from 1 to 12 ambassadors as brand ambassador for sustainable certified products within niche retail locations such as Mothers Markets and Whole Foods across Orange County - Consistently selling out all product during product launches proving to be top seller among brand ambassadors across US markets for company- Maintained and communicated with 5 retail locations, building relationships with retail store liaisons and providing presentations to new locations -
Legal AssistantLaw Offices Of Wade A Miller Oct 2010 - Sep 2012Long Beach, California, United StatesKEY ACHIEVEMENTS - Lead intern on default judgment case load- Fair Debt Collections Act- Managed and tracked 12 cases at a time for lead counsel -
Office ManagerAdlife Medical Supply & Equipment, Inc Sep 2010 - Aug 2011Artesia, California, United States
Karen Marie Bacolod Skills
Frequently Asked Questions about Karen Marie Bacolod
What company does Karen Marie Bacolod work for?
Karen Marie Bacolod works for Æthos.™
What is Karen Marie Bacolod's role at the current company?
Karen Marie Bacolod's current role is Founder and CEO.
What is Karen Marie Bacolod's email address?
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What schools did Karen Marie Bacolod attend?
Karen Marie Bacolod attended Uc Irvine.
What are some of Karen Marie Bacolod's interests?
Karen Marie Bacolod has interest in Activism, Sustainable Infrastructures And Systems, Conscious Technology, Entrepreneurs, Developing Sustainable Communities, Business Culture, Sustainable Business Practices, Creative Writing, Business Plan Strategy, Alternative Healthcare Systems.
What skills is Karen Marie Bacolod known for?
Karen Marie Bacolod has skills like Leadership, Management, Public Speaking, Research, Community Outreach, Organizational Development, Social Media, Sustainability, Social Entrepreneurship, Event Planning, Customer Service, Community Development.
Who are Karen Marie Bacolod's colleagues?
Karen Marie Bacolod's colleagues are Antoine Richeux, Goldie Bryant, Griffin Roper, James Pestka, Brandon Jackson, Chang Won Ahn, Viktor Frick.
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