-As part of a three-person team, raised more than $25 million during tenure by providing a seamless membership experience for more than 10,000 donors annually- Provide exemplary customer service through high-touch email, phone, and in-person communications- Researched, proposed, presented on, and stewarded addition of Double the Donation widget to Carnegie Hall website to increase matching gift revenue- Drove member engagement by coordinating all details of cultivation events from inception to completion and follow-up, including virtual tours and Zoom member events- Craft compelling copy and establish more efficient inter- and cross-departmental relationships to meet deadlines serving as project manager and lead copywriter for annual giving campaigns, monthly solicitations, stewardship pieces, member benefit guides, social media posts, and print materials- Onboarded, mentored, and trained department assistants in day-to-day functions of the program- Integrated approximately 15,000 IDNYC cardholders with free one-year memberships into a growing base while maintaining the integrity of the paid membership program

- Member of the Development and Special Events teams for the 2013, 2014, 2015, 2017, and 2019 Tribeca Film Festivals

Streamlined content posting process for Parks Department website by providing individualized trainings across the agency in use of custom-built content management system, events database, and newsgroup system

Developed strategic partnerships within the NYC Department of Parks & Recreation and with other public and private entities to increase public awareness of historic house museums in NYC parks through collateral, event listings, tours, web pages, and special events