Provides subject matter expertise while managing discrete portions of several high-profile university-wide initiatives, including flexible work, wellbeing, and dependent care. In addition, manages communications and supports the pragmatic and high volume delivery of programs and services offered by the Office of Work/Life.

Flexwork Global believes that having a strong flexible work strategy and formal remote work program strengthens a company’s culture of innovation and engagement. We are a services provider that partners with companies to help them transform how and where people work. Our products and services help companies design, implement and manage a flexible work strategy and workforce. Our partners include Cisco, e-Work, FlexPaths, WorkEvOHlution, and others.Provides consultative guidance with subject expertise regarding flex and remote work program design and policy and procedure development helping companies establish an efficient, effective, safe and secure remote workforce.

Provided corporate oversight, strategic, and operational leadership for the Workforce Mobility Program which offers a variety of remote work options to employees. Built relationships across the various business areas to plan and direct work flows in a remote work environment, support efficient space utilization and disaster readiness, and meet target administrative savings. Led a cross-functional team tasked with administration, deployment, and training of the Workforce Mobility program. A change agent for BCBSMA.• Developed, presented, and implemented new strategies and initiatives to enhance and expand the Workforce Mobility Program, providing additional options for employee participation.• Influenced business leaders’ decision making to achieve corporate workforce goals.• Managed growth of program to 20% of employees working remotely on a full-time basis.• Generated approximately $8.5M annually in administrative expense savings and cost avoidance, with an overall savings of more than $40M since inception.• Expanded program to enable real estate savings of $15M during relocation of corporate headquarters.• Led corporate policy workgroup to review and revise policies and procedures, enabling employees to work remotely while minimizing security and compliance risk.• Assembled and managed cross-functional team of Finance, IT, HR, and the business to successfully administer program.• Established and co-led BCBS Workforce Mobility Workgroup for BCBS Association including 35 members representing 15 health plans.

Created the Corporate e-Working initiative, including business case development, cost/benefit analysis, return on investment, and operational process implications. Developed tools for implementation (policies, handbooks, guidelines). Conducted employee and leader training and provided program management. Managed the Stop Loss product and led the Stop Loss Steering Committee. Provided financial support to the pharmacy product as a member of the Pharmacy Lead Team. Developed new processes to improve business flows for Corporate Real Estate. Worked collaboratively on the revisions of the Disease Management program.

Selected to join a prestigious leadership development program within the Finance Division. Participated in job rotations in the Corporate Real Estate and Administrative Services Department and the Financial Services Department, facilitating process redesign, benefit analysis, and project management.

Successfully sold and renewed health insurance policies to local accounts as a Sales Executive. Promoted to Sales Consultant, acted as liaison with Corporate while supporting the division sales growth and profitability objectives by creation of innovative strategies, methods, and approaches. Participated in strategic corporate workgroups regarding product and pricing. Managed the fulfillment center and led communications and training for the Sales team. Facilitated all aspects of account service training, including HIPAA privacy training, working in collaboration with the training department to increase efficiencies and productivity. Led Division’s Associate Loyalty Team, establishing a variety of programs including enhancements to recognition programs and communication tools and techniques, providing immediate feedback for leaders to increase associate loyalty. Served on a variety of critical corporate workgroups, including the Benefits Administration Committee, HIPAA Privacy Operations Group, Core Systems Evaluation Team, and Bluesline Editorial Board, providing expertise and corporate knowledge. Hired, trained, and directed staff of a newly designed service team of 15 to support company’s largest growth period.