Karen Lane Email & Phone Number

Focused on developing and delivering exceptional training in writing, communication, presentation skills, and train-the-trainer workshops. Design engaging training materials, including targeted, customized Quick Reference Guides. Significant clients include Department of the Navy, Washington State, Microsoft, Dell, USA Today, Gates Foundation, EPA, and NYSE. Certified Women’s Business Enterprise (WBE).

Instructor for Writing, Communication, Presentation Skills, Women's Leadership, and Train-the-Trainer.

Sold registration and database management hosted application using consultative selling techniques.• Developed healthcare vertical market, solving implementation issues to drive sales. • Performed webinar demos and customized with HTML.

Consultant representing digital photo organizing software and album-making supplies. Grew team from 1 to 75 in 4 years. Ranked in top 1% of 60,000-consultant company.• Managed 15 consultants, including sales meetings, business coaching and skill training.• Trained small groups in editing and organizing digital photos.• Recognized as 3rd in region for Leader Development, 2008.• Selected as regional conference speaker; 900 attendees.

Established best practices for CRM system. As Salesforce.com guru, helped staff maximize CRM utilization. Created sales analytics and custom Excel reports for C-level executives.

Provided pre-sales and post-implementation technical support as part of Interleaf Professional Services Group. Created and delivered customized demonstrations, training, and billable services for clients including Boeing, Mentor Graphics, Department of the Navy, Siemens, Tektronix, ATL, and Physio Control.

Responsible for overall project management and development of problem tracking system for NASA’s Space Station Program.• Facilitated Joint Application Design sessions with 12 Space Centers to increase user involvement, improve quality of deliverables, and increase speed of design 40%. • Trained staff in development methodology and customer interface skills.• Coordinated and led design reviews, video-teleconferences, and cross-department meetings to complete project on time and within budget.