Karen Angelie Nuñez Email and Phone Number

Humans are natural storytellers. We love to tell stories as much as we love to hear them. A brand with a compelling story and a brilliant vision for the future can bring people together to change the world.At Brighter Future we know that changing the world is an overwhelming, all-consuming task. There are so many priorities to juggle.

Tasks:- Handling chat concerns being received through our website (either through chat directly, call or email)- Answering incoming calls- Handling maintenance/service requests received from clients (tenants/landlords/homeowners)- Analyzing the maintenance request and looking for the right vendor to handle the concern.- Ensuring the all phone calls are documented through our system (Appfolio)- Ensuring all maintenance requests are well coordinated to all concerned… Show more Tasks:- Handling chat concerns being received through our website (either through chat directly, call or email)- Answering incoming calls- Handling maintenance/service requests received from clients (tenants/landlords/homeowners)- Analyzing the maintenance request and looking for the right vendor to handle the concern.- Ensuring the all phone calls are documented through our system (Appfolio)- Ensuring all maintenance requests are well coordinated to all concerned units/persons via call/email/text.- Creating and providing weekly reports for the maintenance/service requests being handled.- Project Done: Building up Knowledge Base for the team through ZOHO, and creating FAQs and Articles to be used by source for the website's chatbot Show less

Tasks:- Preparing correspondence/documents assigned by the CEO- Calendar Management- Email Management- Preparing minutes of the meeting- Preparing contracts for newly hired contractors/employees- Research- Preparing presentations- File Management

- Preparing Agreements/Contractsneeded for an Account (Listing, Buying, Rental)- Preparing Lender's/ Tenant's Invoice- Answering calls- Sending repliesor Returning calls to msgs/voice msgs received- Coordinates withthe clients toget all the informationneeded for the transaction- Review contracts and enter informationintovarious Transaction Management Systems- Doing MLS Works (updating/editing/adding listof properties for sale/lease- Scheduling showing inthe MLS-… Show more - Preparing Agreements/Contractsneeded for an Account (Listing, Buying, Rental)- Preparing Lender's/ Tenant's Invoice- Answering calls- Sending repliesor Returning calls to msgs/voice msgs received- Coordinates withthe clients toget all the informationneeded for the transaction- Review contracts and enter informationintovarious Transaction Management Systems- Doing MLS Works (updating/editing/adding listof properties for sale/lease- Scheduling showing inthe MLS- Creates daily reports to measure performance Show less

- Email Management- Check and return missed calls, voice messages, and sms- Answer incoming calls- Organize/File spreadsheets- Manage project management spreadsheets, scorecards, kpi's- Take team attendance- Calendar management and set remindersoncalendar for executive staff- Help create SOP's/training guides- Creates daily reports to measure performance

• Monitors past due auto/home loan accounts in the database.• Coordinate with the clients as to the status of their loan.• Making calls to clients to inform them regarding the status of their loan and follow-up their unsettled obligation from the Bank.• Sending emails and electronic sms reminders to clients regarding their past due loan accounts.• Make reports and regularly update the database as to the status of all past due accounts and as to all the non-performing loans… Show more • Monitors past due auto/home loan accounts in the database.• Coordinate with the clients as to the status of their loan.• Making calls to clients to inform them regarding the status of their loan and follow-up their unsettled obligation from the Bank.• Sending emails and electronic sms reminders to clients regarding their past due loan accounts.• Make reports and regularly update the database as to the status of all past due accounts and as to all the non-performing loans (NPL). Show less

• Prepares contracts (Notice of Approvals, Deed of Absolute Sale, Deed of Conditional Sale, Contract to Sell, and Contract of Lease) based on the request of assigned Account Officers.• Verifies and coordinates account balances with originating units as inputs to advice Memo.• Directly coordinates with the clients through meeting, calls, and emails regarding the status of the account and to ask for other requirements needed.• Monitors status of documents being sent to… Show more • Prepares contracts (Notice of Approvals, Deed of Absolute Sale, Deed of Conditional Sale, Contract to Sell, and Contract of Lease) based on the request of assigned Account Officers.• Verifies and coordinates account balances with originating units as inputs to advice Memo.• Directly coordinates with the clients through meeting, calls, and emails regarding the status of the account and to ask for other requirements needed.• Monitors status of documents being sent to clients/Branches.• Ensure the timely payment of Taxes related to the property for each and every accounts and coordinate it with the clients.• Make reports as to the status of each and every account and assure that all data were gathered and saved on the database. Show less

• Monitors and records all documents being borrowed and returned by different Departments under the Group.• Coordinates with the Branches or clients as to the status of the dispatched documents.• Ensure that all files in the database are updated, organized, and secured from unauthorized users.• Act as Secretary to the Division Head