Provide strategic leadership ensuring world-class capabilities in marketing operations; execute education events; and drive successful execution of the company's annual strategic plan across departments.Key Highlights:➺ Lead and mentor cross-functional team comprising internal team members plus agency and vendor resources.➺ Champion team and culture transformation programs as well as operational change and process improvement initiatives.

Hired to launch online learning programs and drive marketing operations execution for associated products. Led a team of 20 instructional designers, program managers, developers and vendor resources. Led the work streams for technology, course production, sales, and marketing.Key Highlights:➺Produced, launched, and marketed 45 e-learning courses growing the online learning programs to 32K enterprise learners in the first 4 years.➺Earned prestigious industry awards and recognition with 2017 Bronze Brandon Hall Award for Best Advance in Compliance Training and 2017 AXIS Award for Excellence in Education and Training.➺Led platform selection and integration to optimize operations, including Absorb Learning Management System (LMS), Articulate Storyline, Brainshark, Stova event registration system, and the integration of the technologies with Salesforce.com and MicroStrategy.

Recruited to establish national growth strategy, create a national service offering, and lead operational transformation initiatives. Directed geographically dispersed team of 245 members in strategy, planning, program management, contract negotiations, process improvement, sales, and business operations. Planned and managed operating P&L and revenue line of nearly $6M annually.Key Highlights:➺Transformed operations with 17% revenue growth and 9-point margin improvement to promote efficiency and scaled growth by leading site performance turnarounds, consolidations, contract negotiations, process standardization, and new opportunity development.➺Created and delivered a unified national service offering of certification testing programs for sustained growth and profitability.

Promoted rapidly to operations, marketing, product management, and business development roles of increasing scope and accountability. Shaped strategy and led operational execution for revenue-generating commercial operations and customer-facing service lines of business. Built and led high-performance team of 10 plus ~300 instructors in business operations, sales, marketing, client services, new product development, communications, market research, branding, and go-to market launch. Managed multi-million-dollar operating P&L.Key Highlights:➺Conceived, launched, and led new for-profit business unit, gaining board approval enabling direct B2B services sales. Led pilot and commercial launch with new distribution channels, exceeding 1st-year gross revenue targets by 55%.➺Grew revenue and profitability by advocating pricing strategy transformation to market value approach from legacy cost-plus model and creating innovative new digital LMS-based service offering.➺Championed product ideation, development, and launch of 6 new products within 1 year, – Optimized product go-to market playbook, accelerating product development to launch cycle time by 50%.– Delivered multiple firsts, including 1st bilingual product launch and 1st concurrent instructor-led/e- learning course launch.