Karen Piero

Karen Piero Email and Phone Number

Business Analyst Manager at T- Mobile @ T-Mobile
Overland Park, KS, US
Karen Piero's Location
Overland Park, Kansas, United States, United States
Karen Piero's Contact Details
About Karen Piero

Highly motivated Business Intelligence professional with 20 years of diverse experience spanning development, implementation, reporting, analysis, and training. Ability to meld technical requirements and business needs from functional leads to senior level executives. Proven ability to form productive working relationships across functional and organizational lines. Proven track record providing value added services to organizations allowing for more effective use of data to improve productivity. Exceptional oral and written communications skills.Specialties: Business Intelligence. iManage. Training. Hyperion. Essbase. Perceptive ImageNow. SQL. Microstrategy. Teradata. SQL Assistant. Crystal Reports. Business Objects. Querywriter. Cube Reporting. Financial Reporting. Analysis. Streamline Practices. Financial Information Systems. Aggregate Spend. Sunshine Act. Leadership. MS Excel. MS Access. MS Word. MS Powerpoint. HTML Editor. TinyMCE. iManage. Legal MacPac

Karen Piero's Current Company Details
T-Mobile

T-Mobile

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Business Analyst Manager at T- Mobile
Overland Park, KS, US
Website:
tmobile.com
Employees:
90699
Karen Piero Work Experience Details
  • T-Mobile
    T-Mobile
    Overland Park, Ks, Us
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  • T-Mobile
    Business Analysis Manager
    T-Mobile Jul 2012 - Present
    Bellevue, Wa, Us
    Developed reports & key metrics using Microstrategy, VBA, & Excel to provide to KPI’s. Created dashboards for executives and market managers to track tasks for regional deployment. Developed data extraction queries for automation of daily reports. Elicited & documented business requirements for new network programs along with testing changes that were implemented for the program. Analyzed national & regional data to provide information to drive business decisions
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  • Gotta Have Hope Non-Profit
    Volunteer - Fundraiser Director Of Communications
    Gotta Have Hope Non-Profit Jun 2011 - Present
  • Ericsson
    Business Analyst
    Ericsson Mar 2012 - Jul 2012
    Kista, Stockholm, Se
    Prepared weekly & monthly network progress reports by market & vendor. Developed numerous Excel models for new reports from end user requirements. Reduced report creation time by 25% through streamlining reporting processes. Worked with Vendor leads on forecast anomalies for quarterly deployment commitments. Researched data validity questions and made enhancements to business rules as needed. Worked with developers on requirements & testing of new SQL Server reporting system.
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  • Teva Pharmaceuticals
    Consultant
    Teva Pharmaceuticals Apr 2011 - Jan 2012
    Tel-Aviv, Il
    Documented processes for recording payments & transfers of value to healthcare professionals. Created content, published and updated numerous intranet websites across functional areas. Authored and distributed numerous project communications to 6000+ global employees. Coordinated the delivery of training across 7 Business Units to facilitate accurate data capture. Worked with Compliance & Legal to ensure accurate interpretation of regulatory requirements. Developed curriculum & online course via LMS to educate users on Aggregate Spend. Designed quick reference material for physicians and sales reps to understand legislation.
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  • Lathrop & Gage Llp
    Consultant
    Lathrop & Gage Llp Aug 2010 - Mar 2011
    Kansas City, Mo, Us
    Served as Liaison between IT and Legal staff for deployment of document management system. Performed testing of Billing, Financial Reporting, and Legal MacPac systems.Delivered new employee orientation sessions on various financial software applications. Provided excellent customer service before and after system deployment. Developed iManage frequently asked questions and quick reference guides to aid end users. Tested & documented Windows & Office 2007 to identify issues & break fixes before go-live.Implemented Legal MacPac, iManage, & PDF Docs to 10 offices in 13 weeks across US.
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  • Teva Neuroscience
    Consultant
    Teva Neuroscience Aug 2009 - Apr 2010
    Tel-Aviv, Il
    Designed and implemented training & communication plan for Oracle Financials and ImageNow software. Created step-by-step user guides for various financial applications for 3 separate divisions. Wrote standard operating procedures for Accounting &Finance core business processes. Conducted training for Expenses, Invoices, Project Accounting & General Ledger reporting. Supported Financial Suite software at national meetings for Executives and Sales force. Customized training and materials for Sales Force, Product, Marketing and Leadership team.
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  • Morgan Hunter
    Consultant Supporting Digital Evolution Group
    Morgan Hunter Apr 2009 - Jun 2009
    Overland Park, Kansas, Us
    Provided support for custom website content management systems and delivering clear, easy to understand training sessions to clients. Established excellent rapport with clients during training sessions. Managed the design, development, and implementation of technical training programs. Designed course outlines, user guides and instructional materials to present during training. Developed and presented long-term training plan guidelines
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  • Sprint Nextel
    Marketing Database Analyst
    Sprint Nextel Oct 2008 - Apr 2009
    Overland Park, Kansas, Us
    Provided technical support to operation teams for $5B in revenue and 50M subscribers. Trained Sales teams on OLAP tools to aid in customer reporting.and increased usage by 25%. Educated task force on set up error reporting to aid in reducing customer churn. Supported incoming Marketing inquiries which increased sales by 20%. Designed & delivered advanced functionality class for Business Objects & Excel pivot tables. Worked with development team to understand system architecture for customer support. Queried multiple and varied data sources to assist in discrepancy reporting for customers.
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  • Sprint Nextel
    Lead Systems Analyst & Trainer - Financial Information Systems
    Sprint Nextel Jan 2001 - Oct 2008
    Overland Park, Kansas, Us
    Responsible for training over 7,000 individuals in all aspects of financial reporting. Defined, tested, and deployed numerous financial reporting systems. Led reporting solutions training for $180M merger integration project. Sold customers on the benefits of using financial systems to increase productivity. Developed specialized training curriculum depending on target audience. Built relationships with all levels of management in deploying system solutions. Took complex technical concepts and broke them down to understandable terms for clients. Provided exceptional customer service to customers before and after training classes occurred. Increased usage of financial tools through successful training by 45%. Taught 450+ classes on Crystal Reports, Queryman, MSI, Essbase & OLAP Cubes.
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  • Sprint Nextel
    Senior Business Analyst
    Sprint Nextel Jun 1997 - Jan 2001
    Overland Park, Kansas, Us
    Developed numerous Access databases and Excel models from user requirements. Created SAS and SQL queries to extract usage and revenue from various databases. Ensured relevancy for all financial information for business decisions. Identified, researched, and recommended resolution of billings disputes in excess of $3M. Managed the production process for delivering the monthly Profit/Loss Report. Maintained and updated tables in various databases on all dimensions of reporting.
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  • Sta International
    Business Analyst
    Sta International Aug 1996 - Jun 1997
    Us
    Responsible for converting DOS based accounting system to windows based system. Presented cost analysis to executive staff at monthly meeting and recommended resolutions. Trained 100+ employees on various modules of new accounting system and query writer. Reduced month end processing time by 25% with new procedures and system. Developed company wide budgets by cost center by month and tracked results monthly.
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  • Indiana University
    Consultant And Trainer
    Indiana University Sep 1994 - Jul 1996
    Bloomington, Indiana, Us
    Lead project team to streamline business processes & increased productivity by 45%. Created and presented contract and grant policies to university-wide audience. Developed curriculum for new financial system offered to 2000 administration personnel. Instructed 200+ classes on performing financial analysis by using financial systems and Excel. Recognized for Outstanding Training Efforts to the university community.
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  • Sra International
    Business Manager
    Sra International May 1993 - Aug 1994
    Falls Church, Va, Us
    Consolidated financial data from operating divisions across the United States. Authored cost proposals containing descriptive and financial information for 100M contracts. Prepared monthly sales and profit forecasts and analyzed variances. Provided project financial status to various levels of management team.
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  • Mcdonnell Douglas Aerospace Company
    Senior Fiscal Analyst
    Mcdonnell Douglas Aerospace Company May 1991 - May 1993
  • Rockwell Space Operations Company
    Financial Analyst
    Rockwell Space Operations Company Nov 1988 - Apr 1991
  • Franklin Life Insurance Company
    District Sales Manager
    Franklin Life Insurance Company Jun 1985 - Nov 1988

Karen Piero Skills

Business Intelligence Forecasting Leadership Cross Functional Team Leadership Project Management Business Analysis Software Documentation Databases Integration Telecommunications Management Analysis Training Vendor Management Strategic Planning Process Improvement Access Customer Service Financial Reporting Business Development Sales Analytics Powerpoint Sdlc

Karen Piero Education Details

  • Southern Illinois University, Carbondale
    Southern Illinois University, Carbondale
    Marketing & Finance

Frequently Asked Questions about Karen Piero

What company does Karen Piero work for?

Karen Piero works for T-Mobile

What is Karen Piero's role at the current company?

Karen Piero's current role is Business Analyst Manager at T- Mobile.

What is Karen Piero's email address?

Karen Piero's email address is ka****@****ile.com

What schools did Karen Piero attend?

Karen Piero attended Southern Illinois University, Carbondale.

What skills is Karen Piero known for?

Karen Piero has skills like Business Intelligence, Forecasting, Leadership, Cross Functional Team Leadership, Project Management, Business Analysis, Software Documentation, Databases, Integration, Telecommunications, Management, Analysis.

Who are Karen Piero's colleagues?

Karen Piero's colleagues are Ann Wissman, Alexis Boac, Kalvin Taylor, Victoria Rodrigues, Cody H., Abe Balkhi, Chris Urzua.

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