Karen Paul Email and Phone Number
Karen Paul's Location
Barrington Hills, Illinois, United States, United States
Karen Paul's Contact Details
Karen Paul work email
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Karen Paul personal email
n/a
Karen Paul phone numbers
About Karen Paul
Versatile and accomplished Human Resource Executive with direct operations management experience. Experienced in leading organizational development and human resources initiatives that support strategic business results and link talent to business outcomes. Critical thinker who operates as a key business partner and provides leadership to the organization and executive team. Adept at identifying, advocating, and executing change and organizational initiatives. Proactive leader who brings credibility to the function through personal integrity, leadership, and professional expertise.Specialties: Employee relations, benefits administration, compensation, recuritment and staffing, HRIS management, performance management, organizational change management, cost control, customer support, project planning and management, and training coordination.
Karen Paul's Current Company Details
Karen Paul Work Experience Details
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Vice President Of Talent ManagementNetwork Data Systems Sep 2013 - PresentSchaumburg, Illinois, UsNetwork Data Systems (NDS) is a proven leader in IT infrastructure consulting including managed services and HCS service offering. We are one of only eight US-based Cisco Partners with Gold, HCS, Cloud Managed Service Provider and Gold Star of Customer Excellence credentials. NDS is privately owned, profitable, and growing rapidly: a combination that provides our employees with a lot of fantastic career opportunities. Our service-based infrastructure focus enables NDS to hire and retain top professionals in our industry. We provide companies with customized IT infrastructure solutions. Many of our clients are Fortune 500 companies with complex systems, global workforces, and challenging integration issues. They depend on us as a partner to have the technical know-how to pull it all together, design a smart and solid solution, and execute according to plan. More than 75% of our revenue comes from professional services (not hardware), which means our people are the core of our business. We are passionate about what we do. We enjoy providing our clients with exceptional value and we want people on our team who feel the same way. I a accountable for assuring the acquisition, development and retention of top talent and assuring all Human Resource programs support the organizational business model, plan and strategy. This includes recruiting, benefits, training/development, performance management, compensation, employee relations, compliance and reward/recognition.
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Vp Hr And Organization DevelopmentPromoworks Aug 2011 - Sep 2013Chicago, Il, Us -
PrincipalStrategic Insights, Ltd Aug 2009 - Aug 2011Strategic Insights, Ltd. provides consulting services focused on the people component of business.
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Founder And Hr ConsultantHrinsights Mar 2002 - Nov 2010Chicago, Il, UsDesign and development of people management strategies for small to medium-sized businesses. This includes customized HR consulting and actively participating as an advisor for an on-line community of business clients. -
Vice President, Human Resources/Project ManagementCrosscom National Mar 2008 - Aug 2009Buffalo Grove, Us$86M privately held professional services organization deploying and servicing in-store technology solutions to large, national retailers.Responsible for the execution of $50M of revenue through efficient project management of 250+ daily installation events.Key Accomplishments:Implemented complete redesign of the project operations business resulting in new departments, defined work processes and tangible success measuresSuccessfully led the largest and most complex project in company history which included a chain-wide (6000 stores) technology implementation within a 5 month periodDelivered project business at or better than sales-quoted marginIncreased "same day customer invoicing" from 35% to 70%Developed project engineering support process for emergency/same-day request -
Director Of Human ResourcesCrosscom National Sep 2002 - Mar 2008Buffalo Grove, Us$86M privately held professional services organization deploying and servicing in-store technology solutions to large, national retailers.Established the Human Resource organization as a business partner supporting management decision-making and develop employee programs and processes in alignment with company culture. Streamlined all administrative processes with process and technology enhancements and led all HR functional areas to assure most effective and cost efficient results.Directed all human resources activities for multiple facilities in multiple states Established (in partnership with a consultant) the company’s first applicant tracking system incorporating on-line application, candidate assessment tools and system integrated background verificationsEnvisioned, developed and implemented an on-line performance appraisal system and process Re-designed employee benefits plan to a self-insured model resulting in $300K per year savingsIntroduced Employee Wellness Programs that educated, empowered and encouraged employees to be responsible for their own healthStreamlined the benefits enrollment process by implementing online toolsResearched, designed and implemented the company’s first HRIS SystemResponsible for all human resource activities for two acquisitionsLed all HR-related activities for numerous significant organizational changes and reductions
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Director, Human ResourcesTelenisus Feb 2000 - Jan 2002UsSenior HR officer of the corporation reporting to the CEO and member of the Executive staff. Responsible for establishing the HR organization as well as designing, developing and implementing all human resource initiatives.Key Accomplishments:Established and implemented all corporate HR policiesDeveloped and managed HR strategies for the company’s M&A activitiesLed, designed, coordinated and implemented organizational restructuringsManaged recruitment and employment of 250+ employees in 8 months while reducing recruiting expenses by $1MFacilitated and participated in Board of Directors Compensation Committee meetingsDesigned, coordinated and implemented all compensation plans including variable incentive plansDeveloped Employee HandbookImplemented and managed the company’s EEO Policy and AAPDirected all employee relations issuesManaged customer and internal technical training that contributed $1.5M to revenueEffectively managed staff of eight employees -
Director, Customer OperationsAmeritech/Sbc Sep 1999 - Feb 2000Directed 24x7 support organization of 80+ employees for Ameritech's customer premise voice systems nationwide. This included Tier I, II and III technical support, trouble management and change management.Key Accomplishments:Developed, implemented and managed service performance metrics Executed process and technology improvements such as escalation procedures, service center technology improvements and customer-unique requestsManaged all executive customer escalationsPositioned service organization with Sales teams to assist in selling services and address service level commitmentsPartnered with product development to design and define the support services component of product offeringImplemented customer support for all voice managed service contracts
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Senior Human Resources ManagerAmeritech/Sbc Jan 1996 - Sep 1999Senior HR leader of new business entity. Developed and directed human resources initiatives for outsourcing business. Member of contract negotiation team, managed acquisitions of customer employees and managed HR staff of two generalists.Key Accomplishments: Developed and implemented Ameritech’s first national compensation structure and benefit package Authored language for outsourcing sales contracts with regards to the treatment of customer affected employees Led national strategy task force of general managers addressing national growth initiatives, organization design, functional consolidation and cost effectiveness Developed and delivered Human Resource Executive presentations for our external customers Designed and implemented staffing programs resulting in 100% growth of customer service center in six month period
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Area Human Resources ManagerAmertiech/Sbc Apr 1995 - Jan 1996Provided Human Resource generalist support for union and non-union departments. Functional activities included employee relations, staffing, development and facilitation of HR programs and supporting business unit efforts in Managed Services/Outsourcing.Key Accomplishments:Led Director level recognition review team for Service Excellence quarterly awardsActed as Director of Human Resources for 3 months during a leave of absenceLaunched staffing initiative resulting in 100+ customer service placements for new National Customer Service Center integrated with IBM as an alliance partnerDeveloped performance management training and tool for front line managers1995 Leaders' Circle Award Winner for Human Resources
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Manager, Field OperationsNorthern Telecom (Nortel) Jan 1994 - Apr 1995$13B global communications equipment provider.Directly managed 30 Northern Telecom and 20 contract field employees in the installation of central office digital switching equipment.Key Accomplishments:Coordinated simultaneous installation projects including project planning, implementation, cost control, material control and staffingDeveloped and directed employee relations activities which included the coordination and facilitation of area staff meetings (70+ employees), weekly communications, reward and recognition programs, employee performance evaluations and quarterly reviews and training and career development planningPrimary customer interface during the installation process. This included the generation of sales beyond the original contract, customer planning and implementation meetings, and daily updates to the customer contact
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Human Resources GeneralistNorthern Telecom Aug 1988 - Jan 1994Executed generalist duties that included aggressive recruitment strategies, college/university relations, employee relations and compensation management.
Karen Paul Skills
Employee Relations
Human Resources
Management
Recruiting
Performance Management
Leadership
Organizational Development
Strategy
Applicant Tracking Systems
Training
Change Management
Project Management
Hris
Personnel Management
Employee Benefits
Employee Engagement
Benefits Administration
Karen Paul Education Details
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University Of IowaCommunications -
Roosevelt UniversityCounseling/Human Resources Development
Frequently Asked Questions about Karen Paul
What company does Karen Paul work for?
Karen Paul works for Network Data Systems
What is Karen Paul's role at the current company?
Karen Paul's current role is Vice President of Talent Management at Network Data Systems.
What is Karen Paul's email address?
Karen Paul's email address is ka****@****nal.com
What is Karen Paul's direct phone number?
Karen Paul's direct phone number is +184738*****
What schools did Karen Paul attend?
Karen Paul attended University Of Iowa, Roosevelt University.
What skills is Karen Paul known for?
Karen Paul has skills like Employee Relations, Human Resources, Management, Recruiting, Performance Management, Leadership, Organizational Development, Strategy, Applicant Tracking Systems, Training, Change Management, Project Management.
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