•Responsible for employee relations management and the administration of the company’s performance review process •Partner and coach physicians & managerial staff on company policies and protocol to ensure compliance is met by all staff •Responsible for leading the benefits administration process, thereby enrolling / terminating all employees in benefit selections, researching and implementing new plans, communicating with brokers, creating models to recommend appropriate programs to the CEO, open enrollment, employee education and reconciliation of vendor invoices •Enhance employee awareness with benefit plan designs to ensure minimized employee out-of-pocket costs and to amplify employee satisfaction •Further recruiting efforts by analyzing staffing needs, managing job postings, tracking the requisition process, sourcing candidates, interviews, and conducting reference checks •Implemented and continuously maintain the applicant tracking database with historical and current applicants to streamline the talent acquisition process •Formed an internal database of all historical time-off information prior to the first HRIS system implementation •Create employment contracts, termination letters / agreements and policy revisions •Onboard all new employees by conducting a self-developed New Hire Orientation to inform employees of the company’s goals, objectives and policies •Utilize the HRIS system to onboard all new employees, monitor paid time-off and run ad-hoc reports to analyze employee data, including turnover and growth figures •Conduct exit interviews for departing personnel for evaluative purposes and manage termination process •Administer and process bi-weekly payroll and ensure compliance •Plan and execute practice-wide events to foster team-building and strengthen practice morale •Created and maintain HR departmental budget tracker to align with annual budgeting parameters provided by CEO

• Led and managed all daily HR operations for New York City office• Established strong business partner relationships with C-level and Director-level staff to better manage company restructures, redundancies, acquisition integration, and performance / development• Researched and recommended progressive HR initiatives which enhanced overall organizational performance• Acted in role of business partner to facilitate resolution of employee relations issues in a timely manner• Managed disciplinary matters, grievances, and other employee relations issues as necessary• Coached managers on how to effectively deal with capability and conduct concerns• Provided training and coaching while serving as point of contact for annual performance and development review process• Assisted in continuous development / follow-through of performance improvement plans by encouraging and supporting managers to proactively manage performance in real-time • Worked with CFO to assess and recommend salary banding for new roles to remain in-line with fluctuating market conditions • Conducted annual company benefits review and negotiated with benefits suppliers / brokers• Recommended improvements to company benefits and total reward package(s) offered to employees• Oversaw and managed recruiting process to ensure that talent requirements were aligned with annual business objectives• Streamlined payroll processing by implementing use of HRIS brand-equivalent software• Developed and implemented company-wide policies to unify employee benefits while ensuring that policies were administered fairly and in line with federal and state legislation• Coached, motivated, and managed the HR & Recruitment team to ensure proactive support to all staff

• HR leader responsible for supporting all strategic and operational functions for nearly 200 employees• Identified employee relations and performance issues and took corrective action towards resolution; worked with key leaders on documenting and addressing performance concerns as an opportunity for performance improvement• Oversaw and supervised the company’s multi-state semimonthly payroll function, including uploading and processing all time and attendance records (from timekeeping system) and consolidation of all payroll data• Worked closely with external compliance auditors on company’s annual financial audit and 401(k) plan audit• Administered and managed employee benefit programs such as retirement plans, medical / dental / vision plans, disability and life insurance programs• Conducted semi-annual employee satisfaction survey; analyzed and communicated results to leadership team in order to develop an action plan from items identified in the survey• Facilitated training for new managers and supervisors on legal aspects of managing in order to heighten awareness and reduce exposure to potential litigation• Monitored the Company’s total compensation programs, which included base salary (exempt/non-exempt) and incentive programs; Worked with Director of Operations on business forecasting, compensation strategy, and policy development• Developed a training program for supervisors that included performance review evaluations, employee disciplinary plan of action, employee training and interviewing skills• Implemented company’s first new hire orientation program and created metrics to establish correlation between corporate culture and turnover• Furnished key contributions to employees by managing an effective business update communication plan• Implemented company-wide employee events, collaborated with key contacts in each office, communicated budget parameters, and developed events calendar

• Advised managers on company policies related to employee relations, personnel policies and new hire processes• Maintained all data associated with high-volume recruitment, ensuring timely and accurate information processing • Analyzed employee data, including turnover and growth• Collaborated with hiring managers employee background checks, hiring, and termination processes to ensure efficiency and compliance with company policy• Initiated and developed new strategies to manage talent acquisition process; maintained interview schedules, job postings, offer packages, and new hire packages for streamlining company staffing process• Conducted termination interviews, counseled East Coast employees on leave of absences, answered policy and benefit questions, and oversaw post-termination COBRA benefits• Ensured FMLA compliance during maternity and short-term disability absences• Managed referral bonus program including tracking of all applicants, processing fees, and monthly reports to finance• Met challenging timeline and quality objectives by accurately administering the annual bonus process• Utilized Microsoft Excel and Access for creating budget templates for sales

• Directed HR department regarding all staffing, training, tracking, and termination strategies• Created interview competency training, hiring manuals, and orientation programs to ensure employee satisfaction and HR compliance• Oversaw key documents such as application and new employee orientation packets• Managed payroll responsibilities including sick leave, vacation pay, attendance cards, and hourly time cards to accurately document wages earned• Analyzed company’s financial needs and worked with management to increase revenue while reducing costs• Developed ongoing relationship with candidates and assumed responsibility for their progression and transition through the recruiting process• Monitored and assisted with PTO for all employees• Served as liaison between employees and insurance vendors