Karen Sofge Email & Phone Number

Charleston, South Carolina Area

Serve as assistant to the Human Resources Director, with responsibilities including:• Assisting with talent acquisition to include posting positions, reviewing applications, and contacting candidates• Reviewing/crafting job descriptions• Coordinating new hire onboarding process, including completion of E-verify for all new employees• Entering and processing new hires, changes, and terminations• Co-processing of bi-weekly payroll• Co-facilitating annual Open Enrollment • Managing documentation of all stages of employee life cycle

Charleston, Sc

Served as assistant to the firm administrator, with a primary focus in the following HR areas:-Sourcing talent-Onboarding new employees-Benefits Administration-Team Strategizing-Progressive Discipline-Reviews/Merit Increases-Separations

Charleston, South Carolina Area

As HR Administrator (January 2015-September 2016):-Processed front-end payroll for 300+ employees-Researched and helped solve Accounts Receivable queries/issues-Conducted E-Verify process for new hires-Ran background/credit checks-Facilitated ACA-compliant benefits/open enrollment-Designed/submitted weekly, monthly, and annual time/labor reports for clients-Responded to unemployment claims-Handled various administrative duties (including data entry, customer service, filing, and other duties as needed)As Recruiting Assistant (January 2014-January 2015):Sourced and placed candidates with Charleston clients to produce mutually beneficial business relationships. Reviewed resumes, scheduled and conducted interviews, handled on-boarding paperwork and orientations, facilitated client relations, negotiated salaries, administered performance reviews, assisted recruiters in staffing projects across four industries, and helped to grow the Trace client base.

Charleston, Sc

• Served as interim Clerical Recruiter to cover a six-week maternity leave (staffing administrative/clerical positions for Charleston clients)• Transitioned (after fulfilling interim position) to helping recruiters in other departments (engineering, legal, and light industrial) with various short- and long-term staffing projects• Assisted resident Legal Recruiter for 9 months, hiring Legal Assistants, Paralegals, and entry-level administrative legal positions

Mt. Pleasant, Sc

As Human Resources Coordinator:• Sourced, hired, and trained new employees to perform at company standards of excellence• Managed Human Resources functions of a non-medical caregiving business, including coordinating merit increases and bonuses, conducting progressive discipline, and handling separation paperwork and unemployment claims• Evaluated staff periodically and instituted policy changes as needed to improve communication and individual/group performanceAs Care Coordinator:• Informed potential clients about the company's care options, arranged initial assessments for potential clients, conducted new client intakes, and did hands-on care for clients as needed (including medicine reminders, transfer assistance, bathing, and meal preparation)• Managed a staff of 30 active employees and over 20 active clients• Handled an after-hours phone line that included: Directing caregivers to client sites, arranging care/amending schedules for new and existing clients, and troubleshooting/crisis management dutiesAs Office Manager:• Managed a very fast-paced office, including answering multi-line phone system and handling filing, faxing, office inventory, letters of remittance, and scheduling of caregiver shifts• Negotiated contractual terms with company vendors to ensure best price/value• Crafted and distributed intra-company newsletter to improve communication and boost staff morale

Orlando, Fl

Assisted in launching one of the first Sperry stores in a high-traffic tourist area; provided local and foreign patrons with first-rate customer service while building retail/sales experience.

Winter Garden, Fl

Provided quality fine dining service to local and foreign patrons, advanced the image of the restaurant by assisting owners with marketing and catering events both in-house and in the community, and improved communication between front- and back-of-house.

Orlando, Fl

Built personal childcare business by word-of-mouth recommendations; provided quality child care, pet care, and home care to multiple clients over a fifteen year period. Successfully navigated family dynamics of each individual situation while tending to the personal affairs of clients as requested.

Associate Of Arts (A.A.), General Studies

Honors Diploma

Education record