✨Karen T. Email & Phone Number

Netherlands

- Created YouTube channel Karen Tests Stuff to explore the idea of Software Testing Advocacy and other ideas in testing- Utilized Streamlabs OBS to record, Descript for caption services, Twitch (future plan) for streaming

- Participated in Behavior Driven Development practices, through example mapping and writing scenarios to automate, which enhanced our team’s collaborative understanding of each story- Built on growing public speaking and community skills through presenting at corporate events, to advocate for others to get more involved in the communities available to them- Responsible for creation and execution of test plans including changes to both modern and legacy systems, to seamlessly integrate our testing through multiple complex services

- Led quality and testing efforts on cross-functional engineering teams for web and mobile applications- Gave constructive praise and suggestion within applications and projects, as well as peer-to-peer conversations and one-on-one meetings with leadership, to establish efficient feedback loops that increased visibility and trust in the team and with clients- Championed accessibility of our products by testing against WCAG standards and performing periodic audits with Lighthouse- Advocated for the value that testing brings to a team and a product, increasing the visibility of quality as a whole team approach- Promoted a risk-aware mindset on the engineering team, which allowed us to better prioritize features and meet our goals

Lees Summit, Missouri, United States

- Accelerated agents’ productivity by gathering client documents and coordinating necessary inspections before their deadlines, which allowed them to take on more clients at a time and earn more business- Attracted and retained new and existing clients through touch points as well as events and referrals, which helped increase the pipeline of options for the agents’ networks

Olathe, Ks

- Facilitated networks of individual office staff members to highly secured work environment clearances through compliance with federal and sector level security requirements- Partnered with marketing team to support client contracts with sales by providing accurate, timely responses to RFP’s, to increase the business opportunities nationwide

Kansas City

- Managed teams of 6-12 employees at a time, across multiple stores, which included staffing logistics and ensuring appropriate training- Shaped underperforming stores to improve sales ratios year-over-year through sales floor layout changes and additional guidance to staff members, simultaneously improving the services to be more consumer-friendly

Lc101

Associate Of Arts - Aa

High School Diploma