Senior Project Manager (Digital Publishing)
Current
Feb 2022 - Present
AeroLeads people directory · profile
Karen Tien Email & Phone Number
Senior Project Manager (Digital Publishing)
at
Top Hat
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Project Manager (Digital Publishing)
Location
Toronto, Ontario, Canada
Company size
Who is Karen Tien? Overview
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Quick answer
Karen Tien is listed as Senior Project Manager (Digital Publishing) at Top Hat, a company with 473 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Karen Tien.
Karen Tien previously worked as Senior Instructional Designer at Top Hat and Project Manager at Firefly Learning. Karen Tien holds Ba (Hons), English Literature from Nottingham Trent University.
Company email context
Email format at Top Hat
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Top Hat
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Profile bio
About Karen Tien
Extensive experience in operations and customer success management. Thrives in fast-paced environments, always looking for a challenge.
Listed skills include Customer Service, Research, Data Entry, Office Administration, and 2 others.
Current workplace
Karen Tien's current company
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Top Hat
6 roles
Karen Tien work experience
A career timeline built from the work history available for this profile.
Senior Instructional Designer
Apr 2020 - Feb 2022
Project Manager
Stakeholder engagement, often involving senior management team.Conducting post implementation reviews and identifying any lessons learned.Quality checks and change management.Project planning, resource allocation and monitoring across several projects at a time.Acting as first point of contact for any client queries, including technical questions..
Feb 2019 - Mar 2020
Client Experience Coordinator
Supported Customer Success Managers in maintaining a quarterly 96% retention rate.First point of contact for both internal and external operations queries.Chaired, organised and minuted internal and external meetings.
Apr 2018 - Feb 2019
Client Experience Administrator
Ensured data integrity in SugarCRM and Salesforce. Executed global travel and accommodation plans for senior staff.Coordinated diaries across teams, including senior staff.
Apr 2017 - Apr 2018
Estimates Administrator
First point of contact for any customer or engineer queries.Research laws for Gas Regulations, ensuring the company adheres to them.Administrate accurate records for all heating engineer qualifications.Create sale trackers of boiler installations for Marketing and Sales Manager.
Jan 2014 - Apr 2017
Team & coworkers
Colleagues at Top Hat
Other employees you can reach at tophat.com. View company contacts for 473 employees →
HM
Hau Mei Lam
Colleague at Top HatHong Kong, Hong Kong SAR, Hong Kong
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JZ
Jane Zuber
Colleague at Top HatBaraboo, Wisconsin, United States, United States
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CM
Carine Marette
Colleague at Top HatCanada, Canada
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SK
Sunjana Kapoor
Colleague at Top HatGreater Toronto Area, Canada, Canada
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MH
Margaret Hartnett
Colleague at Top HatAustin, Texas, United States, United States
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TM
Teresa Minnaugh
Colleague at Top HatAlpharetta, Georgia, United States, United States
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SN
Sydney Nylund
Colleague at Top HatDenver Metropolitan Area, United States
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BC
Bradley Cohen
Colleague at Top HatSt Paul, Minnesota, United States, United States
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JH
Jack Heinzl
Colleague at Top HatToronto, Ontario, Canada, Canada
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RW
Robert Walderbach
Colleague at Top HatStillwater, Oklahoma, United States, United States
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Hau Mei Lam
Colleague at Top HatHong Kong, Hong Kong SAR, Hong Kong
View →
JZ
Jane Zuber
Colleague at Top HatBaraboo, Wisconsin, United States, United States
View →
CM
Carine Marette
Colleague at Top HatCanada, Canada
View →
SK
Sunjana Kapoor
Colleague at Top HatGreater Toronto Area, Canada, Canada
View →
MH
Margaret Hartnett
Colleague at Top HatAustin, Texas, United States, United States
View →
TM
Teresa Minnaugh
Colleague at Top HatAlpharetta, Georgia, United States, United States
View →
SN
Sydney Nylund
Colleague at Top HatDenver Metropolitan Area, United States
View →
BC
Bradley Cohen
Colleague at Top HatSt Paul, Minnesota, United States, United States
View →
JH
Jack Heinzl
Colleague at Top HatToronto, Ontario, Canada, Canada
View →
RW
Robert Walderbach
Colleague at Top HatStillwater, Oklahoma, United States, United States
View →
1 education record
Karen Tien education
FAQ
Frequently asked questions about Karen Tien
Quick answers generated from the profile data available on this page.
What company does Karen Tien work for?
Karen Tien works for Top Hat.
What is Karen Tien's role at Top Hat?
Karen Tien is listed as Senior Project Manager (Digital Publishing) at Top Hat.
Where is Karen Tien based?
Karen Tien is based in Toronto, Ontario, Canada while working with Top Hat.
What companies has Karen Tien worked for?
Karen Tien has worked for Top Hat, Firefly Learning, and Pimlico Plumbers.
Who are Karen Tien's colleagues at Top Hat?
Karen Tien's colleagues at Top Hat include Hau Mei Lam, Jane Zuber, Carine Marette, Sunjana Kapoor, and Margaret Hartnett.
How can I contact Karen Tien?
You can use AeroLeads to view verified contact signals for Karen Tien at Top Hat, including work email, phone, and LinkedIn data when available.
What schools did Karen Tien attend?
Karen Tien holds Ba (Hons), English Literature from Nottingham Trent University.
What skills is Karen Tien known for?
Karen Tien is listed with skills including Customer Service, Research, Data Entry, Office Administration, Receptionist Duties, and Phone Etiquette.
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