Karen T. Jordan Email & Phone Number

Chicago, Il, Us

Raleigh, North Carolina, United States

Perform legal, business development, and industry research, information retrieval, day-to-day management and delivery of research services, and internal client support for 160 attorneys across 57 practice areas.• Perform comprehensive special research projects involving deep dives into data gathering to inform stakeholder decisions and amplify business development.• Conduct library orientation and onboarding for incoming attorneys, summer associates, and paralegals.• Create… Show more Perform legal, business development, and industry research, information retrieval, day-to-day management and delivery of research services, and internal client support for 160 attorneys across 57 practice areas.• Perform comprehensive special research projects involving deep dives into data gathering to inform stakeholder decisions and amplify business development.• Conduct library orientation and onboarding for incoming attorneys, summer associates, and paralegals.• Create content for and maintain library’s internal web pages of legal research and business intelligence resources.• Promote library resources and services through newsletters and blog posts.• Coordinate vendor trainings and legal resource demos and trials.• Respond to requests for filings, publications and alerts. Show less

Durham, North Carolina

Partner with library leadership, IT, marketing and public service staff to assess needs, create training programs in system-wide initiatives, electronic resources, internal systems, and policies. Member of Management Council.• Built foundational elements, duties, and responsibilities of a brand new position and department• Managed multiple teams of 4-8, logistical planning, delegating work to complete major projects on-time• Pioneered foundational staff training programs in… Show more Partner with library leadership, IT, marketing and public service staff to assess needs, create training programs in system-wide initiatives, electronic resources, internal systems, and policies. Member of Management Council.• Built foundational elements, duties, and responsibilities of a brand new position and department• Managed multiple teams of 4-8, logistical planning, delegating work to complete major projects on-time• Pioneered foundational staff training programs in areas of Customer Service, Integrated Library System and New Employee Onboarding for 180 staff members• Developed peer-to-peer recognition program boosting staff engagement, happiness, and wellbeing• Created customer and staff surveys, performed qualitative data analysis leading to directed training efforts• Employed a relationship-based approach to leadership yielding engagement and collaboration• Managed and championed monumental manual database clean-up of 160,500 legacy system records in 6 months by 180 staff, resulting in a uniform database, improved process efficiency, accuracy and time. Show less

St. Louis, Mo

Responsible for assuring the objectivity and integrity of research conducted by medical school and main campus faculty at Top Ten NIH-Funded U.S. research university in the administration, issue identification, and improvement of Research Conflicts of Interest program. • Interpreted complex federal/university policies and regulations as they related to faculty members’ institutional responsibilities• Evaluated complex research/fiscal relationships for compliance and conflicts of… Show more Responsible for assuring the objectivity and integrity of research conducted by medical school and main campus faculty at Top Ten NIH-Funded U.S. research university in the administration, issue identification, and improvement of Research Conflicts of Interest program. • Interpreted complex federal/university policies and regulations as they related to faculty members’ institutional responsibilities• Evaluated complex research/fiscal relationships for compliance and conflicts of interest to adhere to federal and agency regulations• Promoted exceptionally high standards of data security and integrity; worked frequently with sensitive or confidential information• Cultivated positive institute-wide partnerships with departments, business offices, and faculty on two campuses, including with university executives• Held leadership roles on the HR events and philanthropic committees; facilitated community outreach, fundraised, and improved employees’ social experiences Show less

St. Louis, Mo

Actively supported and partnered in the critical research and data collection, curation, and information sharing activities with an award-winning wildlife veterinarian and epidemiologist, along with the ICM team of conservation scientists, at the two-year winner of Nation’s Best Zoo (2017, 2018). • Established data organization best practices and procedures• Curated extensive library of 1,200 information resources in under 18 months• Redesigned and administered department… Show more Actively supported and partnered in the critical research and data collection, curation, and information sharing activities with an award-winning wildlife veterinarian and epidemiologist, along with the ICM team of conservation scientists, at the two-year winner of Nation’s Best Zoo (2017, 2018). • Established data organization best practices and procedures• Curated extensive library of 1,200 information resources in under 18 months• Redesigned and administered department intranet pages in SharePoint to promote ICM’s expertise, research, and capacity-building to zoo leadership and colleagues Show less

Research Triangle Park, Nc

Managed proprietary database (comprising 24,000 sources, accounting for 5% of daily web traffic) while simultaneously administering corporate memberships and sponsorships and managing electronic journal subscriptions. Led multiple cross-functional projects.• Promoted RTI’s reputation for scientific and research excellence across multiple scientific, engineering, and international development disciplines • Collaborated with the communications and marketing teams to create web pages… Show more Managed proprietary database (comprising 24,000 sources, accounting for 5% of daily web traffic) while simultaneously administering corporate memberships and sponsorships and managing electronic journal subscriptions. Led multiple cross-functional projects.• Promoted RTI’s reputation for scientific and research excellence across multiple scientific, engineering, and international development disciplines • Collaborated with the communications and marketing teams to create web pages promoting RTI’s research expertise and capabilities• Performed research, analytics, literature searches (including Boolean search modifiers), and internal client support for a base of 4,000 employees across 26 research groups; developed deep understanding of each client’s priorities and objectives • Excelled in roles of key point-of-contact, primary user, QA tester, and liaison among project players, such as marketing/communications staff, software vendors, internal IT staff, project managers, and management champions• Received multiple awards for organizational impact Show less

Bachelor Of Science - Bs, Education

Master Of Library Science (Mls), Academic Libraries Concentration, Summa Cum Laude