Karen Mcdonald Email & Phone Number

London, England, Gb

London Area, United Kingdom

Headhunted to transform the global media team, bringing in operational excellence, structure and developing an internal value for stakeholders to work with the team. My team were responsible for managing 70+ supplier relationships globally, from procurement to reviewing performance & ROI.Achievements * I globalised the media team into one team (as opposed to 3 with offshore support) * Strengthened team by rehiring 75% new personnel, mostly in India, and we trained them all as media specialists (skills gap in India).* Created framework for a new robust SOP (globalised operational process) giving flexibility to share resource across regions if needed, this also allowed for internal opportunities for the media team to move internally too.* Personally managed the LinkedIn vendor relationship for RSR, managing all procurement and was a key stakeholder for helping us drive in a 3 year global contract with parent organisation Randstad in place 5 months after joining. This enabled us to leverage lowest level cost for with the tool kit offering for years to come and saved the business a lot of money. I also personally managed all high value global vendors.* Defined a process enabling RSR to become compliant with LinkedIn contract terms and we rolled out an operational process globally that allowed us to track all inventory and full transparency of the costs. During this time I mentored a FTE to become a LinkedIn specialist, transferring as much of my decade plus of knowledge as possible to her.* Introduced meaningful reporting on sourcing tools and advertising and reduced procurement by 75% moving us to a model that allowed us to check inventory levels and transfer between regions where possible.*Enhanced our monthly reporting offering, so each global and regional account had access to their own reports and we launched Google Looker Studio and automated updating and even moved to weekly reports in the NAm region.*Was NAm Ops Lead for 7 months as well as global.

London, United Kingdom

I rejoined the banking world albeit in-house this time, my role sat within HR within several global teams Recruiting Excellence, Recruitment Governance and Operations, with the latter 2 years HR Global Employer Branding & Marketing team. I managed UBS’s global sourcing strategy across 50 countries to support the Recruiting /HR teams to gain access to the tools they need to help them successfully identify talent. This included :* Identifying new, on boarding and managing current suppliers..* Took ownership of the global sourcing strategy, managing all suppliers procurement, vendor relationships and full management of a budget of several millions. * Along with managing all HR governance and HR risk matters related to suppliers, I supported the TA team by coordinating supplier training, which in turn helped to execute the most efficient and effective sourcing strategy. This enabled the 250+ global TA team to hire 12-15,000+ positions across the globe. * Developing, implementing, optimising and analysing the global sourcing channels, ensuring UBS had the best route to market and were getting the best ROI across all recruiting channels by adapting the strategy to suit the different markets and regions across the globe. * Working often with limited budgets I was micro-managing optimisation of suppliers channels like LinkedIn, creating automation rules to make things happen quicker for the team with minimal effort there side.* I was the banks global SME for LinkedIn and I managed the security approvals for 60k personnel to access to messaging within the UBS IT infrastructure.

London, United Kingdom

I started my own business providing Talent Acquisition Strategy consultancy to businesses, this ended up being a short term career decision as UBS offered me a role that was hard to turn down. I worked with a NHS organisation who employed 3800 personnel and annual spend of £181 million. After the contract concluded the client had been enabled with enough strategy to: Secure a recruiting attraction budget I Budget for a new Career site I Budget to fund working with a new Digital partner which I introduced to them to. I Budget for new creative partner, to help take the brand forward in the digital world. They also were able to see the value in advertising on niche channels instead of using agencies, and they successfully made a senior director level hire for £200 investment, instead of paying out thousands. They also went on to make their first offer from the digital advertising campaign deployed in the strategy, which went on to win an OnRec award too.

London, United Kingdom

Worked for many clients over almost 6 years as a Sourcing channels / Media manager.Recruitment Attraction Media Strategy Manager - Barclays UK via AMS January 2015 - November 2017 My role as with previous roles at AMS, performed tasks such as:- * Working with the sourcing and attraction community, analysing demand forecasts and areas of where talent pipeline is needed, then developed and project managed innovative and effective multi-channel campaigns that deliver maximum ROI, accessing the best candidates in the active and passive markets.* Managed full 360 procurement from research to on boarding of suppliers and ensuring they were compliant with Barclays own policies for suppliers.* Managed attraction budgets (£1M+) and controlled/deployed inventory, managed supplier relationships and moved the channels around to work in conjunction retaining a fluid workforce. * Providing Sourcing intelligence by analysing and sharing meaningful MI and providing insight to drive measurable improvements. * Sourcing the right channels and negotiating contract rates that allow us at AMS to generate revenue but also create efficiency savings for Barclays. *Created & deployed campaign strategies with post- campaign analysis on the ROI. * Analysed performance against spend and I reported on effectiveness and ROI, realigning budgetary spend to new media to help produce quarterly & weekly strategy channel plans, based on fluid demand forecasts.

London

GE from July 2013 - December 2015My role oversaw and managed the Talent Acquisition strategy across 14 countries across Europe (for General Electric for the divisions such as GE Money, GE Capital, BPH Bank, GE Healthcare, GE Aviation & GE Power & Energy and GE Oil & Gas. I guided the recruitment teams across EMEA to ensure that channels are being used effectively and introduced them to new channels. Strategy was provided for Volume/Specialist with Graduate at GE.Prior to taking on all GE entities mentioned above full time in Summer 2013, I had the role of Recruitment Media Strategy manager and split my time across with GE Healthcare, Bristol Myer Squibb and Covidien (Medical Devices/Healthcare/Pharma Industries) and Novartis (Pharma) providing strategies across EMEA over 47 countries. Also clients such as Citibank, and Zurich Financial Services sat in my portfolio of clients I looked after.My role, managed their sourcing budgets for recruitment media and sourcing strategy across the EMEA. I trained the teams across EMEA on best practice on how to write compelling advert copy, and at Covidien the team saw the rewards as we were ranked on the 1st and 2nd search pages on google across many countries afterwards.Alongside the planning role, I mentored and helped develop more junior team members of the Media Planning & Sourcing teams across EMEA across multiple accounts. I also played a key part of the set up of a centralised media management function to service AMS clients who maybe didn't use our RPO services but wanted strategy and to buy media, or who were a RPO client but only required adhoc support.

On Site Canary Wharf, London

As the Manager of Sourcing Channels I was responsible for the recruitment strategy, procurement and management of all sourcing channels required by EMEA sourcing teams. The main responsibility of my role was managing the Sourcing teams in London and offshore in Poland, allocating their workload, ensuring they are receiving ongoing training and supporting their use of the various sourcing channels where required. I worked with the offshore teams in Manila (who work on Talent Pools), to up-skill their knowledge with back office functions such as COO, Risk, CIO, to help them start to reach out to the right audience calibre to allow us to truly secure 'talent' pools.My role enabled the Recruitment Business Partners to access quality candidates efficiently and cost effectively. I held regular meetings/briefing calls with the Recruitment Business Partners, to enable me to understand the requirements of resource needed to support projects and recruitment drives, and then allocated resources to support, prioritising against the most urgent deadline. Part of my role was to lead on a global project to cleanse a huge database (held in Avature) of profiles and create dedicated pools of real talent we could engage with, deploy a keep warm strategy and call upon when the demand was there to hire.Our strategy channels included the internal market (employee referral programmes, internal mobility) and external market (using a blend of job boards, social media, press advertising, database access and recruitment agencies for real niche roles). With each of these channels, my role ensured the right channels were purchased at the right price and accessible at the right time.

London, United Kingdom

Responsible for starting up HR Division. Putting in place sourcing strategy and setting up Channel partners to assist with the initial database build. Reponsible for training and developing team and putting in place a strategy for market entry.

London City/ Emea Remit

Specialising in the Human Capital Arena, my role was a hybrid of Account Management and New Business Development and Project Management. I managed a portfolio of new and existing Channel Partners, providing account reviews, maintaining 100% renewals, responding to technical questions, analysed data, worked with them on new bids and covered the RFP's for Vendor Management, Recruitment Management and Talent management systems New Business.

London, Emea Remit

Utilising my Recruitment experience, I moved into the Human Capital market. Tasked (initially) with hybrid role of Account Management & New Business Development across the UK/EMEA. I sold a range (RMS) e-Recruitment solutions to HR Directors across Vertical markets and worked with Marks & Spencer (M&S being one of WCN's most prestigious accounts). Here I worked on complex SaaS contracts, SOW’s, RFP’s, bid presentations etc and bought on board clients ranging from banks/ financial services to charity and education and emergency service organisations.

London & Home Counties

I enjoyed working 7 years for a market leader in the recruitment industry . My final year working for Hays was London based with a UK remit. In brief any of the Insurance & Financial services division 20+ offices who placed contract/interim/temporary workers came under my remit, and I had a handful of dedicated consultants dotted across the UK who reported into me. The role involved strategising to enable growth, tightening up operational disciplines such as putting compliance into place, managing/training dedicated consultants, building internal and external relationships and increasing revenue streams. During this latter year I still remained hands-on as much as possible contributing to revenue streams in a non-billing capacity. Previous roles Included:* Senior Business Manager Accountancy & Finance Contract & Interim market, * Business Manager - Public Sector - Permanent market across 4 counties, * Office Manager – Accountancy & Finance managing 2 offices, whilst running senior interim and perms desk. * Account Manager for IBM UK (On/Off Site) & Zurich Financial Services & many other accounts. Major strengths were in developing long term relationships, delivering against SLA and setting up PSL's, to which I had the privilage of seting up over 50 First 1st Tier PSL's for the Hays. I also successfully billed around £1.45million working on margins on hourly rates as low as 30p Per hour on the Corporate level accounts.

Southampton

Initially employed by Parke Davis Pharmaceuticals to work for Wilkinson Sword, part of the Warner Lambert Healthcare group. Initially managing a ledger worth £30m then moved on to take on responsibility for the £330m ledger for the rest of the group. Day to day management of Credit controller and Sales ledger staff.