Karen Torres Taylor Email & Phone Number

Fayetteville, Nc, Us

Fayetteville, Nc, Us

Fort Liberty, Nc

Fort Liberty South, North Carolina

Customer Support Clerk - From April 2023 to July 2023Duties:-Managed multiple accounts and price maintenance for over 1k products daily-Verified multiple receipts against vendor invoices for delivery items daily- Run requisition order receipts for store departments and assign call numbers. -Input, update and print pricing on products daily and ensure price accuracy.- Ensure adequate stock of administrative and operating supplies is maintainedSales Store Checker/Self-Checkout; 6 Months July 2023 – January 2023-Daily operation of electronic checkout system, making change, and verifying the amount currency received during assigned shift-Managing change machines and ensuring proper amounts of cash and coins are available-Assisting customers by answering questions concerning prices, location, and identification of items-Counting cash and negotiable instruments to prepare accountability reports daily-Managed self-checkout registers and assisting customers in the correct processing of their purchases-Daily clearing routine equipment, changing register tape and assiting scanning jams on registersClick2go Program (i.e. curbside pick up); January 2023- Present-Fulfilling 40-60 online orders daily submitted by multiple customers, using integrated inventory and point of sales processing with Freshop app.

Rexburg, Idaho, United States

• Appointed as interim supervisor assuming coordinator responsibilities for 2 months to assure smooth transition to new management• Maintained customer approval above 95% by developing structured trainings and providing feedback to mentor team• Overhauled outdated documentation processes and resources to meet current employer resume and job interview preferences• Supervised 10+ employees by observing appointments, providing feedback, assigning work shifts, and approving time clock submissionsArmy Active Duty - PCS - Hard orders to Fort Liberty, NC Jan 2023 to present

Rexburg, Idaho

*Student-Run Business*- Co-founded & managed Road Bum Apparel, a student-led, consumer packaged goods business offering customized nature themed clothing, vibrant colored tie dye t-shirts, tie dye bucket hats, tie dye baseball caps, tie dye pet accessories and more, to the 20,000 students and faculty at BYU-Idaho and 40,000 locals in Rexburg, Idaho.- Designed sales/marketing booths attracting 67% of customers at big local holiday events- Rotated through functional training roles in Operations by increasing production by 415% in a week, Marketing & Sales , and Finance as part of leadership development, to reduce cost, increase efficiency and drive revenue- Managed a marketing team of four that developed and executed in-store, print, Tv, email, social media marketing initiatives Increasing Brand awareness by 65% across campus, 57% across rexburg Idaho, resulting in an ROI of 200%- Created weekly promotions increasing revenue by 32% through social media channels- Improved Booth & Door to door sales by 98% by providing tactical sales trainings- Launched a strategy marketing plan using our door to door marketing survey which resulted in a 102% growth in sales

Dallas, Texas, United States

- Assisted with numerous product setup, page builds, tagging and reporting in Shopify- Built and reported daily on email, text and messenger campaigns- Daily social media management and reporting using Sprout, Klaviyo, Social Ecommerce and more!- Assisted in influencer marketing management and reporting weekly- Performed thematic & seasonal competitive analysis reports Weekly & Daily maintaining website- Managed channel-specific reporting like organic & paid search, and paid social media- Worked with creative-team on asset creation and distribution- Created intern project documentation & training materials- Assisting with digital copywriting daily

Bentonville, Arkansas, United States

- Merchandising intern in the Dryer Groceries – Ethnic Foods - Hispanic & Asian categories- Analyzed L52 weeks of sales data, rest of market sales, market share data for all Walmart stores in the US in the Hispanic and Asian categories - Recommended 5-10 states actively losing MS & provide a deep dive focus to these specific states & locations to increase Hispanic & Asian clientele MS- Recommended 10-50 existing hispanic and asian products to stores losing market share- Forecasted market share trends to discovery solutions- Increased market share by 20% in the L13 Wks after internship ended - Networked and was mentored by 20+ Walmart professionals weekly & diligently attended all insightful meetings with Directors, CEOs and other executives

Rexburg, Idaho, United States

• Enrolled 35-55+ new clients weekly• Charged 150-300+ orders on digital program on computer weekly • Increase orders from $300-$500 worth of product in each order• Ranked, “Top 20” in overall call center for 100% customer service, attendance, overachieving scorecard• Answered 300+ professionally calls from Spanish clients and Serviced there needs• Discussed promotions, Special offers, and prices with 150-300+ clients

Rexburg, Idaho, United States

Walmart inc Project - Data drivenA data analysis project conducted through the Research and Business Development Center serving corporate Walmart- Analyze five-year historical sales data for 1000+ products within Walmart’s Home-Fitness Merchandise categories- Forecast newly projected sales trends by comparing Walmart’s quantitative sales data with qualitative market research data and present our findings in a professional manner during weekly meetings with Walmart’s top Demand Managers- Organize results and make statistical predictions to prevent future stock-outs of goods amid COVID-19’s nationwide quarantine

Rexburg, Idaho, United States

• Consulted 20+ students weekly on the power of personal appearance, principles of effective resumes, job interviews, cover letters for successful employment• Completed 95+ practice interviews and provided tailored feedback with 97.5% customer satisfaction rating• Acquired knowledge of employment application guidelines for Retail, Marketing, and more

Wichita, Kansas, United States

Houston, Texas Area

Macys Makeup consultant RepresentativeAs a Representative for Luxury brands like: -Estee Lauder-Shiseido-Chanel Perfume-Clinique Makeup and Skincare-Elizabeth A.-Lancome etc. Karen Torres as the age of 18, Top Seller in make up, selling more then $12,000 products in Estee Lauder, Chanel Perfume, Shiseido and more!

+ReStocked Merchandise in all departments (Kitchen,bedding,candles,clearance,curtains,towels)+Organized 1,000 of products a day+Sold to 100+ customers a day

+Designed 20+ asian inspired dressed for Fashion week+Cut 100 of fabrics for 50+ clients +Sewed 250 Dressed for clients +glued 1,000+ beads for each dress+Seamed and Tailor Personal clothe items to 40 + clients a day

+ Created 12+ looks on Mannequins around the store for marketing purposes+Sold $3,000 a day in clothes+Served 200+ customers a day by helping them with there purchase in jerwlery,clothes, shoes and Lingerie

+Greeted 120+ customers a day+Marketed hundred+ shoes to specific needs+Sold $1,000+ shoes a day

Bachelor Of Science - Bs, Marketing, 3.8

Activities and Societies: MBA Society

Master Of Business Administration - Mba, Marketing