Karen Turbin Email & Phone Number

Michigan, United States

Chelsea, Mi

Chelsea, Mi

Greater Detroit Area

Self employed and one-time sabbatical to spend time with family, consult with a start-up, be a host parent for Healing the Children, and train and compete in my first mountain bike race.• RAD Bicycle Company – Business Planning, Marketing, Brand Ambassador • JCW Marketing – Collaboration and Consultation

Global Corporate Payments, Global Client Group

Strategic Leadership | Account Management | P&L Management | Client Relationships | Retention | Presentation & Written Skills |Recruited, trained, coached, and developed a virtual Account Management team. Established overall team strategy and priorities.• Maximized shareholder value through the P&L management of a $1B portfolio of global accounts.• Led team to 100% retention of at risk portfolio in the first year on the job. • Negotiated global contract execution within 60 days of verbal award exceeding client’s year end objectives.• Mentored team in creating & executing global key account business plans focused on increasing revenue, improving margin, increased customer loyalty and cross selling solutions.• Coached direct reports to utilize data analytics and create customized strategies to expand and close business.• Achieved deep trusted relationships with team and clients that resulted in the ability to uncover new creative ways to entrench and grow business.

Global Corporate Payments, Global Client Group

Business Development | Consultative Sales | Persuasive Communications | Grow Market Share | Strategy Development | Negotiations | ePayments |Increased market share through acquisition and retention of the most critical & high profile global accounts. Consulted with clients on Expense Management, ePayments, and Procurement solutions.• Recognized top performer for delivering revenue & margin improvement. Directly contributed 48% of team’s total Charge Volume in second year on the job.• Acquired $1.5B+ of new Client Sales with 55% specific to the B2B market space.• Retained $2.2B+ of Global Commercial Card and B2B charge volume.• Key player in some of the first and largest B2B accounts aiding strategy development in P&L and value proposition development.• Created strong, sustainable relationships with business partners and executive decision makers of Fortune 500 companies to influence and close business.• Managed and collaborated with cross functional teams to drive new, expansion and retention opportunities through the sales pipeline.Recognition: President's Club - 2011 (top 5% at American Express)

Corporate Services, Global Client Group

Consulting | Strategic Planning | Data Analytics | Project Management |Consulted with internal teams and clients to drive incremental charge volume and pipeline development through entrenchment of American Express products. Led and provided project management of special projects creating client specific value propositions and syndication of best practices. • Critical team member of largest Corporate Purchasing Solutions retention; Chosen by client to lead consulting engagement delivering 20% growth.• Influenced the framework of Spend Analytics engagements. Acquired and executed engagements resulting in $65M of first year incremental charge volume.• Developed regional risk assessment program resulting in a 15% reduction in total portfolio risk. • Facilitated quarterly leadership meetings to discuss current state of portfolios and reassess priorities on an ongoing basis.Recognition: President's Club - 2004

Corporate Services, Large Market

Account Management | Client Relationships | Grow Market Share | Retention | Cross-Sell |Account Management of a portfolio of Commercial Card accounts delivering consultative expertise in the areas of cost savings, re-engineering, and best practices. • Managed P&Ls and consistently exceeded growth & profitability targets at an average of 30% year over year. • Maintained 200%+ YOY growth within Corporate Purchasing Services portfolio.• Retained $335M of Commercial Card Charge VolumeRecognition: Rookie of the Year - 2001, President's Club - 2001, Driving Results Award - 2002, Leadership Award - 2002

Dearborn, Mi

Sourcing | Supply Base Rationalization | Target Price Development | Project Management | Negotiation | Contract ExecutionPURCHASING PROJECT MANAGER – Truck Vehicle Center • Coordinated early sourcing for $2 billon+ in outsourced purchased parts. • Championed target development process and Program Management milestones • Selected for Ford New Business Leader program.BUYER - Various buying desks ranging from Machinery & Tooling (Gauges, Plastic Molds, Capital Equipment) to Global Buyer for Supercomputers and Mainframes . Annual buys ranging from $75M to over $100 million.• Negotiated annual savings of 10-30%• Managed $200 million Customer Service Division contract with an additional $30 million savings• Established minority leasing company for IT equipment.• Coordinated centralization of North American regions and Mexican machinery and tooling purchasing strategies.

Ba, Supply Chain Management

Activities and Societies: Gamma Phi Beta

Mba, International Business

Activities and Societies: Gamma Phi Beta