I am an experienced HR and Customer Service professional, with a lengthy and varied background. I have a strong work ethic, exacting standards, and am always eager to learn and push myself further. I have developed a variety of work and life-based skills, in particular my delivery of high customer service standards. I also pride myself on my strong interpersonal skills, and ability to build relationships on any level. I am a natural optimist; which helps me tackle challenges with enthusiasm and objectivity. I am at my most fulfilled when assisting others and enhancing their experiences, and have been fortunate that most of my roles so far have facilitated this for me. My H.R. roles have provided me with generalist experience, and knowledge of current H.R. practices and my most recent position has exposed me to managing change within my team and across the wider business. This has developed my confidence and I now need a new challenge; with exposure to wider, more complex HR issues.
Rendall & Rittner
View- Website:
- rendallandrittner.co.uk
- Employees:
- 1078
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Hr Manager - Hr OperationsRendall & RittnerWarnham, Gb -
Human Resources Team LeadSouthern Housing May 2022 - PresentWest Sussex, England, United Kingdom -
Human Resources AssistantSouthern Housing Group Nov 2020 - Apr 2022Horsham, West Sussex• Producing contractual documentation relating to the full employee life cycle & variations etc.• Ensuring compliance with Right to Work documentation and relevant DBS checks• Supporting and liaising with payroll team re calculations & amendments• Dealing with daily enquiries from internal external/customers & resolving effectively• Providing admin support & maintenance of electronic & paper filing systems in line with GDPR • Collating & administering payroll amendments for monthly submission to payroll team• First contact point for managers & staff re H.R. policies/procedures, & employee relations issues• Supporting HRBP’s & HRO’s regarding their caseloads, & specific employee relations issues• Coordinating ad hoc H.R. projects & audit exercises: for example DVLA & DBS process reviews -
Senior Human Resources AdministratorD. Osbourne Construction Services Ltd Apr 2018 - Jun 2019Reigate, Surrey -
Human Resources AdministratorSouthern Housing Oct 2016 - Mar 2018Horsham, West Sussex -
Restaurant ManagerThe Greets Inn Nov 2013 - Apr 2016Warnham, West SussexSenior point of contact for 16 front-of-house staff, with sole responsibility for the business 2 days per week. Daily customer liaison, building relationships, & dealing directly with complaints when necessary. All aspects of staff management: recruitment, training, coaching, and discipline. Absence management, staff planning, monthly payroll hours input, and holiday authorisation, Stock management, liaison with brewery and other suppliers. Cashing up & reconciliation of till, banking, analysis of sales, forecasting, & year on year comparisons. Monthly analysis of customer ratings using external marketing data.
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Beauty TherapistSteiner Leisure Limited Nov 2011 - Aug 2013Various - Cruise Ship ContractsCompletion of two 9 month contracts aboard Celebrity cruise ships, within a 5 Star Spa environment. Administering various treatments including facials, massages, waxing and eye treatments. Reception duties; dealing with guest bookings and queries on the phone and face to face. Promoting the spa, and my own column around the ship on a daily basis. Working towards personal, and team targets for treatments and product sales. Promoting, and having a detailed knowledge of all shipboard Elemis products. -
Learning And Development ManagerSage Mar 2007 - Jun 2009Purley, SurreyOwnership of Learning & Development budget for approximately 100 staff. Design and management of ongoing Development plan for all staff and managers. Liaison with team leaders and managers regarding their staff development needs. Monthly presentation updates to the Senior management team. Sign off and booking of all external courses with preferred supplier. Liaison with Head Office and HR regarding company learning initiatives & people plan. -
Training OfficerSage Aug 2005 - Feb 2007Purley, SurreyDelivery of all client facing courses related to the in-house software package. Maintenance of all training materials and general upkeep of training room. Ad hoc training and consultancy delivery at customer site locations. Presentation sessions at the company User Group Conference -
Operations ManagerK.C.S. Management Systems Jun 2004 - Jul 2005Cheltenham, GloucesterDaily supervision and management of 6 payroll administrators. Liaison with my portfolio of clients with regard to their payroll requirements. Regular meetings with all Bureau clients regarding service level standards. Submission of on-line BACS paymen.ts for 170 client payrolls. Telephone liaison with HMRC offices regarding general Tax/NI queries
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Quality Control TechnicianK.C.S. Management Systems Nov 2003 - May 2004Purley, SurreyI was asked to join a team specifically responsible for testing the newest version of our software, prior to it's release. his involved testing of SQL server database and specific module’s within the HR/Payroll software. Internal training delivery for relevant staff on new versions, or enhancements, to our HR/Payroll software. Liaison with Product Architect regarding general enhancements to the system
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H.R. Consultant - Then Team LeaderK.C.S. Management Systems May 2000 - Jun 2003Purley, SurreyI commenced employment at K.CS as an H.R./Payroll software consultant, and after 18 months I was promoted to Team Leader. The role required support to Executive Manager and 5 Application Consultants in the Services department. Assisting consultants on site and following up on unresolved queries to ensure a resolution. Training consultants & customers on all aspects of the HR/Payroll system including all new features. Providing monthly statistics, and utilisation rates for the executive team on consultancy time provided. Holding regular one-to-one reviews with each consultant and monthly team meetings. Consultancy visits to customers, advising on their bespoke software set-up. Liaison with Project Managers regarding the status of their customers
Karen Walsh Education Details
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Steiner Training AcademyPass -
Distinction -
Pass With Merit
Frequently Asked Questions about Karen Walsh
What company does Karen Walsh work for?
Karen Walsh works for Rendall & Rittner
What is Karen Walsh's role at the current company?
Karen Walsh's current role is HR Manager - HR Operations.
What schools did Karen Walsh attend?
Karen Walsh attended Steiner Training Academy, Chichester College, Teesside University.
Who are Karen Walsh's colleagues?
Karen Walsh's colleagues are Ruth Williams, Rasi Salam, Robert Bowler, Hassan Ali Shah, Kadress Kathapurmall, Dan Steer, George Culhane.
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Karen Walsh
I’M A Dedicated Business Development Manager, I Believe In Collaboration And Empathy To Exceed Expectations And Meet Clients’ Unique Needs.Preston2theslcgroup.co.uk, exemplarhc.com -
Karen Walsh
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