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Karen Wilkinson Email & Phone Number

Senior Content Strategy Analyst at Mastercard at Mastercard
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 12 work roles 2 schools
1 work email found @mastercard.com 1 phone found area 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email k****@mastercard.com
Direct phone (800) ***-****
LinkedIn Profile matched
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Current company
Role
Senior Content Strategy Analyst at Mastercard
Location
Raleigh-Durham-Chapel Hill Area, United States, United States

Who is Karen Wilkinson? Overview

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Quick answer

Karen Wilkinson is listed as Senior Content Strategy Analyst at Mastercard at Mastercard, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at mastercard.com, phone signal with area code 800, and a matched LinkedIn profile for Karen Wilkinson.

Karen Wilkinson previously worked as Senior Content Strategy Analyst at Mastercard and Contract Technical Writer at Allscripts. Karen Wilkinson holds Certified Associate In Project Management (Capm) from The George Washington University.

Company email context

Email format at Mastercard

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{first}.{last}@mastercard.com
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AeroLeads found 1 current-domain work email signal for Karen Wilkinson. Compare company email patterns before reaching out.

Profile bio

About Karen Wilkinson

Versatile technical communicator and project manager, with extensive experience creating an array of documentation for a variety of advanced technology products and solutions. Strong sense of ownership and individual accountability. Organized and detail-oriented. Autodidactic, highly productive, and flexible in high-paced work environments. Skills and core competencies include: ° Researching, synthesizing and translating complex data into clear and concise documentation. ° Thriving in a virtual team environment, by collaborating with local and remote subject matter experts across multiple organizations and global enterprises. ° Successfully managing multiple projects with overlapping schedules, and rapidly adapting to changes in scope, deadlines and timeframes. ° Managing multiple AGILE release cycles simultaneously.

Listed skills include Framemaker, Technical Documentation, Software Documentation, Online Help, and 30 others.

Current workplace

Karen Wilkinson's current company

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Mastercard
Mastercard
Senior Content Strategy Analyst at Mastercard
Einsteinring 35 85609 Aschheim, München
Website
AeroLeads page
12 roles

Karen Wilkinson work experience

A career timeline built from the work history available for this profile.

Senior Content Strategy Analyst

Current

Purchase, NY, US

Lead release writer for the Interchange team. I create customer-facing release announcements, bulletin announcements, and Interchange reference manuals. Work with key stakeholders (business owners, subject matter experts, and legal counsel) in review cycles and final approvals.

May 2022 - Present

Contract Technical Writer

Chicago, IL, US

Writer for various Sunrise product documentation in Ixiasoft DITA XML, which includes providing subject matter expert documentation reviews, peer reviews, performing quality check reports (to ensure styles and standards are applied), and publishing end-user content.Attends product program meetings each week to obtain information on program status, product.

Feb 2022 - May 2022

Contract Technical Writer

Durham, NC, US

Technical writer

Jun 2020 - Feb 2021

Senior Technical Writer

Chicago, IL, US

Senior technical writer for FollowMyHealth product internal guides for services and support teams and customer-facing user guides for Mobile (Android and iOS) FollowMyHealth application. Zooming administrator backup which includes uploading and deleting static documents from doc portal, and back office administrator duties.

Feb 2019 - Apr 2020

Senior Technical Writer

Chicago, IL, US

Writer for Allscripts Tiger, Misys PM, and Allscripts Vision in updating product documentation in Frame source files, building online Help for software releases subject matter expert reviews, peer reviews, and edits, perform quality check reports (to ensure styles and standards are applied), and publishing end-user content.Writer for Allscripts Payerpath.

Mar 2018 - Feb 2019

Technical Writer

Chicago, IL, US

Writer for Allscripts Tiger, Misys PM, and Allscripts Vision in updating product documentation in Frame source files, building online Help for software releases subject matter expert reviews, peer reviews, and edits, perform quality check reports (to ensure styles and standards are applied), and publishing end-user content.Writer for Allscripts Payerpath.

Nov 2013 - Mar 2018

Technical Writer

San Jose, CA, US

  • Created process documentation for various tools and department procedures.
  • Managed all aspects of documentation development for each product from concept to production.
  • Created key management processes within cross-functional teams that established clear goals, deliverables, and deadlines.
  • Project lead responsible to convert all OEM (Original Equipment Manufacturer) documentation to Cisco documentation templates (Word-to-Frame conversion).
  • Collaborated with OEM teams in standardizing their source files to the Cisco style.
  • Lead for the Cisco Customer Embedded Feedback Program. Responsibilities included processing daily customer feedback, routing feedback to the appropriate teams, quarterly and end of fiscal year data analysis, watching.
Aug 2001 - May 2013

Production Editor

San Jose, CA, US

  • Worked with the technical documentation writers and editors in our business unit to ensure their documents met Cisco quality standards and guidelines.
  • Led training for team members on publishing tools.
  • Coordinated editing review cycles for the Cisco Style Guide and incorporated changes.
  • Coordinated the release of the Cisco IOS Debug Command Reference.
  • Converted all OEM documentation to Cisco documentation templates.
  • Published documentation to Cisco.com for our immediate team.
Jan 1997 - Aug 2001

Document Control Specialist

San Jose, CA, US

  • Coordinated with technical documentation writers and editors in the updating the main documentation release calendar.
  • Signed off on engineering change orders (ECO).
  • Worked closely with the print vendor to ensure paper documents were sent to print and in manufacturing by deadline.
May 1994 - Jan 1997

Beta Logistics Coordinator

San Jose, CA, US

  • Coordinated beta testing of the Cisco Communication Server between Cisco and beta test sites.
  • Compiled weekly beta testing information from each site.
  • Provided weekly reports to the engineering teams.
  • Tested Cisco IOS Software images on hardware before shipping out images to beta test sites.
  • Facilitated the Return Material Authorizations (RMAs).
Dec 1993 - Apr 1994

Administrative Assistant

Bt

London, GB

Oct 1988 - Oct 1992
Team & coworkers

Colleagues at Mastercard

Other employees you can reach at mastercard.us. View company contacts →

2 education records

Karen Wilkinson education

Certified Associate In Project Management (Capm)

The George Washington University

Did Not Finish, Legal Assistant/Paralegal

Santa Clara University
FAQ

Frequently asked questions about Karen Wilkinson

Quick answers generated from the profile data available on this page.

What company does Karen Wilkinson work for?

Karen Wilkinson works for Mastercard.

What is Karen Wilkinson's role at Mastercard?

Karen Wilkinson is listed as Senior Content Strategy Analyst at Mastercard at Mastercard.

What is Karen Wilkinson's email address?

AeroLeads has found 1 work email signal at @mastercard.com for Karen Wilkinson at Mastercard.

What is Karen Wilkinson's phone number?

AeroLeads has found 1 phone signal(s) with area code 800 for Karen Wilkinson at Mastercard.

Where is Karen Wilkinson based?

Karen Wilkinson is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Mastercard.

What companies has Karen Wilkinson worked for?

Karen Wilkinson has worked for Mastercard, Allscripts, Health Data & Management Solutions, Inc. (Hdms), Blue Cross Nc, and Cisco.

Who are Karen Wilkinson's colleagues at Mastercard?

Karen Wilkinson's colleagues at Mastercard include Sabina Ene, Teja Sree K, Roxanne Ponce, Bix Deng, and Samantha Mccourt.

How can I contact Karen Wilkinson?

You can use AeroLeads to view verified contact signals for Karen Wilkinson at Mastercard, including work email, phone, and LinkedIn data when available.

What schools did Karen Wilkinson attend?

Karen Wilkinson holds Certified Associate In Project Management (Capm) from The George Washington University.

What skills is Karen Wilkinson known for?

Karen Wilkinson is listed with skills including Framemaker, Technical Documentation, Software Documentation, Online Help, Technical Communication, Dita, Technical Writing, and Xml.

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