Karen Ramirez

Karen Ramirez Email and Phone Number

Mortgage Operations Partner @ GO Processing, NMLS 2363854
Richmond, VA, US
Karen Ramirez's Location
Richmond, Virginia, United States, United States
About Karen Ramirez

I am a bilingual Banking & Compliance Professional with 10 years of experience in high-volume lending environments, specializing in AML/BSA, TILA, ECOA, FCRA, and UDAAP regulations. My passion lies in creating audit-ready processes that minimize risk, reduce documentation errors, and uphold the highest standards of ethical lending.Most recently, I served as Chief of the Hispanic Division and Branch Manager at Southern Trust Mortgage, where I introduced enhanced AML/BSA protocols, cut loan rework by 20%, and led initiatives to translate key documents into Spanish—boosting fair lending practices and trust within Spanish-speaking communities. Previously, I built my reputation at C&F Mortgage by implementing pre-submission compliance checklists and delivering zero major audit findings through rigorous TILA/ECOA adherence.I believe that strong compliance and risk management can drive both operational efficiency and community impact. By leading cross-functional teams, mentoring colleagues in best practices, and deploying data-driven solutions, I’ve consistently achieved clear regulatory audits and smoother workflows. Having guided diverse teams and served underserved markets, I’m ready to bring my compliance-driven mortgage background to a broader banking or financial services environment—focusing on risk mitigation, regulatory oversight, and ongoing operational improvement.If your organization values ethical, transparent processes and seeks a bilingual professional with real-world experience navigating complex regulations, let’s connect. I’m actively looking to contribute to a non-commission, compliance-focused role where I can help safeguard institutional integrity and help teams excel under evolving regulatory demands. NMLS #1529247

Karen Ramirez's Current Company Details
GO Processing, NMLS 2363854

Go Processing, Nmls 2363854

View
Mortgage Operations Partner
Richmond, VA, US
Website:
goprocessing.com
Employees:
16
Karen Ramirez Work Experience Details
  • Go Processing, Nmls 2363854
    Mortgage Operations Partner
    Go Processing, Nmls 2363854
    Richmond, Va, Us
  • Southern Trust Mortgage
    Chief Of The Hispanic Division | Branch Manager
    Southern Trust Mortgage Jan 2021 - Present
    1919 Huguenot Rd. Richmond, Va 23235
    ‣ Strengthened Regulatory Compliance: Directed AML/BSA, TILA, and ECOA protocols, contributing to zero critical findings in internal audits and supporting robust risk management initiatives.‣ Advanced Risk Analysis & Mitigation: Led cross-functional collaboration with underwriting and legal teams to assess foreign investor and immigrant borrower portfolios, decreasing loan rework by 20% through proactive credit analysis and compliance reporting.‣ Operational Efficiency & Process Improvement: Implemented audit-ready workflows and optimized loan origination systems, cutting underwriting turn times by 15% and improving data integrity.‣ Inclusive Outreach: Oversaw Spanish translations of key mortgage documents to reduce fair-lending risks, facilitating financial inclusion and enhanced client trust among underserved communities.
  • C&F Mortgage Corporation
    Mortgage Loan Officer (Spanish-Speaking)
    C&F Mortgage Corporation Dec 2018 - Jan 2021
    1400 Alverser Dr. Midlothian, Va 23113
    ‭• Regulatory Oversight: Instituted pre-submission compliance checklists and AML/BSA screenings, cutting application errors by 30% and reducing compliance exceptions in underwriting audits.‭• Risk-Based Underwriting: Managed complex borrower profiles (self-employed, foreign income), maintaining zero major audit violations by aligning processes with TILA/ECOA standards.‭• Training & Mentorship: Served as a Virginia Housing (VHDA) Qualified Trainer, educating colleagues on state program compliance and cultivating a culture of regulatory diligence.‭• Public Recognition: Featured on CBS6 News for pioneering bilingual financial literacy workshops, promoting ethical lending, and expanding responsible borrowing opportunities for underserved communities.
  • Stearns Lending (Nmls #1854)
    Mortgage Processor | Compliance Analyst
    Stearns Lending (Nmls #1854) Mar 2014 - Dec 2018
    • Compliance & Regulatory Support: Maintained audit-ready client records, verifying adherence to AML/BSA, TILA, ECOA, and fair-lending guidelines. Streamlined record-keeping to meet internal audit standards, reducing file deficiencies and mitigating compliance risks.• Bilingual Outreach & Client Communication: Provided Spanish translation during closings, clarifying loan terms and minimizing disclosure misunderstandings. Facilitated communication with Spanish-speaking clients, boosting trust and reducing potential fair-lending concerns.• Documentation Accuracy & Process Optimization: Prepared, organized, and reviewed mortgage documents for completeness, expediting underwriting turnaround times and reducing file re-submissions. Collaborated with underwriters to resolve conditions quickly, resulting in a smoother loan-closing process.• Operational Efficiency: Proactively identified and addressed missing documentation, expediting loan approvals and funding timelines. Enhanced borrower satisfaction through timely follow-ups and meticulous workflow coordination.
  • Ui Direct Llc
    Executive Assistant To Managing Director
    Ui Direct Llc 2012 - 2014
    • Project Coordination & Compliance: Organized executive schedules, contract negotiations, and client documentation in line with internal policies and industry standards.• Resource Optimization: Streamlined workflows by coordinating with cross-functional teams (sales, finance, IT), improving on-time deliverables and minimizing project delays.• Client Relationship Management: Acted as the point of contact for client inquiries and assisted in sales presentations, contributing to repeat business and a professional client experience.
  • Virginia Pain Network & Clinic
    Medical Assistant
    Virginia Pain Network & Clinic 2010 - 2012
    • Patient Care & Confidentiality: Assisted medical staff with patient intake, monitoring vital signs, and updating charts in adherence to HIPAA and OSHA guidelines.• Clinical Workflow Support: Maintained accurate patient records, facilitating efficient communication between physicians, nurses, and administrative departments.• Regulatory Awareness: Ensured compliance with clinical safety and infection control standards, helping reduce errors and maintain a safe patient environment.

Frequently Asked Questions about Karen Ramirez

What company does Karen Ramirez work for?

Karen Ramirez works for Go Processing, Nmls 2363854

What is Karen Ramirez's role at the current company?

Karen Ramirez's current role is Mortgage Operations Partner.

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