Compliance case investigatorSubpoena requestsOversight of Delegated Entities Risk, monitoring, and auditing Confidentiality agreementsConflict of interest documentsAssist with QHP application Small and large group product fillingsCoordination of plan renewalsAdministration of member portalPlan document creation: Summary of Benefits (SBC) and Certificate of Coverage (COC)Policy management (Navex Policy Tech)

Executive Assistant to: Vice President of Quality and Performance ImprovementVice President and Chief Medical Information OfficerPhysician Advisor for Clinical Standardization and QualityQuality and Patient Safety Board ChairResponsibilities:Management of sensitive and confidential information and situationsSupport health system board meetings and membersSupport Health Information & Management Systems Society (HIMSS) activities and validationsSupport Electronic Medical Record (EMR)Facilitate and manage contracts (Physician, Quality, Registries)Coordinate media interviewsData entry and report generationCreate, edit, and proof documents, memos, presentations, etc.Develop and manage on-call schedulesCreate and maintain department and system policiesOrganize large events and travel accommodationsPayroll (physicians, professional, exempt, non-exempt)Process financial transactions Meeting coordination and support Performance Excellence Partner

Administrative Support to: Director of Quality and Clinical OutcomesDirector of Safety Patient Safety and Emergency ManagementDirector of Infection PreventionDirector of AccreditationResponsibilities:Maintain electronic records for hospital licensing, training, etc.Coordinate accreditation surveys (Joint Commission)Mock surveyorIncident Command Center SecretaryCoordinate with local emergency management agenciesFacilitate TeamSTEPPS and emergency management training Oversight of renovation projects and timelinesPayroll (professional, exempt, non-exempt)Meeting coordination and support Performance Excellence Partner

Educating patients on prescribed diet and restrictionsTeaming with clinical providers regarding patient nutritional careAddressing and solving problems as they arise to ensure that policies and procedures are followed and maintain patient safety and satisfaction within the Food and Nutrition department.

Create and sustain positive client relationshipsManage client accountsBilling and paymentsDisputes and collectionsProcess data and generate reports