CRM management. Identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new and repeat contacts. Communicating new products to prospective clients. Generate email marketing blasts to all clients new and previous. Equity mining campaigns and calls, to generate organic traffic. Social media out reach and promos. New employee CRM and Process Training. Produce Monthly sales reports for management to keep up with sales team.

Answered and provided in-going and out-going calls with non-merchant customers. -Placed online manual orders for customers via phone, fax, email and mail. -Provided website assistance and technical support. -Processed all in-coming and out-going orders daily through MAS 100, Magento, The Paper Mill Store.com and amazon. -Managed all out of stock orders, monitoring inventory and provided needed information to controller and purchasing to bring in more stock as needed. -Assisted customers in paper matches and samples. -Processed returns, damages and any complaints. -Responsible for electronically making samples and breaking cartons of paper down into packages of paper.

Providing the essentials to succeed in the day to day operations of the facility. -Guide ambassadors to meet Government Tribal and Industry standards through training, quality, personnel and services, safety awareness, positive relations with guests, fellow ambassadors and a commitment to working as a team. -Facilitated by-weekly Supervisor Meetings and weekly Employee Stand-Up Meetings. -Discussing personal and professional challenging, yet achievable goals for improvement. -Addressing decisions, strategies and organizational needs for the department followed by Q.A. Time, scheduling and payroll for roughly 40 ambassadors. -Supervised and Managed time and attendance. -Produced Quarterly and Annual Reviews of performance to evaluate compliance with requirements, policies and procedures/ERA to identify any flaws in regulations and requirements. -Developed fun and educational training activities to boost morale and provide knowledge of required duties and provide excellent customer service. -Frequently attended Training and Development courses to provide better communication, knowledge, skills and leadership for my ambassadors. -Trained new hire employees as well as our Facilities Administrative Assistant and fellow Supervisors.

Preparation for the primary elections was allowing poll books to be printed on time. In addition, the system allowed clerks to begin the merging and splitting of address ranges, which ensure the voter gets the correct ballot. -Started in the Campaign Finance department as an LTE coding Campaign finance, reports and their spending for election funding only and mailed out all mailers and counted votes during all elections. -Later progressed to SVRS Operations Associate where I became the "voice" behind the SVRS system. I spoke to every Municipal Clerk in every county on a regular basis, keeping track of their progression in their training-on the implementation of the SVRS Software. I answered all questions and concerns from not only the-Municipal Clerks, but the community as well. -working at both facilities in both departments for the remainder of my employment As an SVRS Specialist Assistant I reserved all fleet cars for the specialists out of town trainings as well as their Hotel's and other accommodations. -Tracked inventory and ordered all their supplies and responsible for all of their equipment issued to each employee. -Documented meeting minutes, prepared power point presentations and assisted hired contractors, Accenture and Deloite with anything they needed with the implementation of the SVRS System