Kari B. Email & Phone Number

Lake Buena Vista, Florida, United States

Lead Project Recruiter for Disney Casting Scout, the employee referral program• Revitalized the Disney Casting Scout Program by conducting bicoastal research discussions with Cast Members, Leaders,and Executives• Developed successful Disney Casting Scout internal marketing campaigns to grow the current program by 7%• Managed a select group of salaried Advocates using grassroots tactics to promote the relaunch of the Disney Casting ScoutProgram• Acted as the recruitment liaison for Resource Planning to administer the Leader Casting Call (LCC) process• Recruited, sourced, interviewed, and selected quality right fit individuals for mass hourly positions• Full life-cycle Recruiter for 5 specialty roles within the Walt Disney World® Resort Spas & Salons• Conducted interviews for over 65 unique roles for internal and external Candidates within Walt Disney World® Resort,Disneyland® Resort, and Disneyland® Paris• Developed a knowledge base of the line of business needs to effectively and proactively fill their staffing requirements• Created and maintained training documentation for the onboarding of new Recruiters• Responsible for the training of new Recruiters• Accountable for the quality of client relationships and the ability to exceed our client's expectations• Worked closely with Labor Relations and multiple Labor Unions to ensure that the recruitment efforts are within bargaining agreements and contract guidelines

Directed and managed the logistics and coordination of Talent Acquisition processes, such as the Leadership Casting Call• Developed internal marketing content and piloted tactics to reinvent Leadership Casting Call; attracted 1,000+ jobapplications• Participated in the Disney Hospitality Leadership Program (DHLP) recruitment process to source 100 Candidates across 6Lines of Business twice per year• Partnered with Professional Recruiting and Casting Services to manage the internal and external job posting applicationprocess• Successfully integrated multiple phase planning and execution of interviews and shaped client thinking• Supported the integration of talent data into decision making processes and increase visibility of talent across DomesticOperations with the use of CARPET• Administered reports and provide Executive Leadership with updates and briefings• Provided service to Talent Planning clients in WDPR Operations• Oversaw, managed, and updated tools and resources used by Operations on the East & West Coasts

Selected, mentored, and led a team of 4 Professional Interns and one Coordinator• Worked with Campus Recruitment to hire four new Professional Interns bi-annually• Conducted telephone interviews and provide on the job training to new Team Members• Served as a Recruiting Trip Partner on a 19 day trip to New Zealand to recruit for Disney Internships & Programs• Served as Manager on Duty for more than 150 events per calendar year for over 7,000 students living in housing at any giventime. Highlights include Welcome Events, End of the Semester Capstone Events, and Off-site Trips• Partnered with Park Event Operations, Catering & Conventions, the Disney Event Group, Entertainment, Disney Vendors, and off-site clients to successfully execute our events and/or off-site trips.• Served as the key partner with Campus Recruitment to prepare the operation for Domestic College Program & International Program Participant arrivals of approximately 400-1,550 participants in a single day at the Disney Housing complexes• Acted as liaison with the property management company regarding day-to-day operations, rehabs, relocations, maintenance, and security activities• Developed College Program merchandise for retail sales and promotions such as bluetooth speakers, environmentally friendly items, and other Disney College Program logo give-a-way items• Successfully managed an operating budget of over $1M for the department• Continued with the utilization of the DORMS site and previously assisted with building aspects in the Event module and D-Pay

Managed 10 different departments of the Front Office within two Resorts generating over $100M annually within a multi- billion dollar property• Guided and supported the Front Desk team during the MyMagic+ rollout to ensure a successful and seamless experience for Guests• Member of the Global Guest Arrivals Experience Management Team• Advanced overall Arrivals operation by integrating improved processes and procedures, resulting in improved GSM ratingsincluding consecutive months benchmarking amongst WDW Deluxe Resorts and positively impacting overall Guestsatisfaction• Designed and wrote the Role Expectation document for our Curbside Cast Members• Created and established the content and talking points used during the Resort Information Session for the Y&B Cast Members• Helped shape a new process for our On-Line Check-In at our Resort to reduce check-in time for repeat Guests

Provided leadership and support to a team of 60+ cast members and 5 coordinators in a location with operating objectives of $12M annually• Partnered with Location Planning and Merchandise Presentation to execute product re-assortment to increase sales of the items in stock• As Training Liaison - collaborated with Operations Learning & Development (OL&D) and co-facilitated quarterly trainers meetings for the region• Partnered with OL&D to create and implement revamped Trainer goals and responsibilities• Strengthened current process of role accountabilities by formulated improved responsibility checklists• Served as the Disney College Program Champion for the location• Presented and co-facilitated Monthly Business Review to Resort General Manager and Executive Leadership of Disney’s Animal Kingdom LodgeResponsible for 2 exclusive merchandise locations that generate $10M annually• Served as Champion for the Disney Service Basics and on-going preparation for the roll out in our Resort• Led the Safety Communication by providing timely important updates that have led to a 98% score for Q1 of FY 2011• Increased year-over-year revenue during the 2010 Holiday Season by championing in-store contests that helped boost sales indollars per transaction• Motivate, coach, and provide guidance to over 68 Cast Members• Partnered with the Grand Floridian Merchandise Leadership Team to ensure operational consistency• Championed team building experiences for Front Line Cast Members inclusive of Backstage Tours and

Bachelor'S Degree, International Business

French Language And Literature