Kari Congas Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

- Coordinate client meetings, office manager to 28 employees- Manage partner calendars, travel, expenses- Create client invoices, manager vendor invoices & payments- Home insurance claim management after house fire, extensive loss documentation

ƒ Order fulfillment for Nordstrom.com & Pick Up in store customersƒ Manage processing web hub for all items, quality check & transfer orders to shippingƒ Top 3 in my department within 2 monthsƒ Back-up department manager & on track for management promotion

Plano, TX

• Worked directly with the VP of Sales to support business development efforts nationwide, but with a focus on Texas and Louisiana.
• Managed a personal portfolio of 150+ existing group accounts that generated up to $3 Million in annual revenue.
• Processed renewals and rate increases exceeding new business sales goals set by VP of Sales
• Performed client needs’ assessments, scheduled meetings, and cross-sold supplemental, guaranteed standard issue, and individual disability insurance coverage for “high earners” of group accounts.
• Built and maintained strong relationships with law firms, financial institutions, corporate restaurant firms, doctors’ groups, pilot associations, and more.
• Led face-to-face meetings directly with Human Resources Manager or Account Manager to ensure their insurance needs were being met.

Plano, TX

• Supported insurance business development efforts nationwide.
• Processed new business insurance quotes and applications. Provided information about individual disability coverage, business overhead insurance coverage, and disability buy-out coverage.
• Researched quotes from 5-6 different insurance carriers based on client needs, provided the best option, and processed new business applications from start to finish.
• Served as a Subject Matter Expert for insurance coverage products and was routinely asked by agents to attend meetings.Key Accomplishment
• Promoted from Account Manager to Senior Account Manager responsible for servicing and supporting a portfolio of 150+ group accounts.

Frisco, TX

• Assisted with the daily operations management of the women’s shoe department that generated more than $6 Million in annual revenue.
• Directly supervised 20+ Sales Associates on the sales floor and 2 Assistant Department Managers.
• Maintained up-to-date inventory data for over 20 major shoe brands.
• Achieved department volume and productivity goals by developing and executing a business plan.
• Managed vendor relationships and oversaw visual merchandising of the sales floor.
• Coached and mentored Sales Associates on building relationships with customers and using consultative sales techniques.

Frisco, TX

• Sold products directly to customers; identified needs, answered questions, provided detailed product information, used consultative sales techniques, upsold and cross-sold additional products, overcame objections, and.
• Awarded Pacesetter status for achieving top-ranked yearly sales.
• Built and maintained relationships with a personal book of regular/return customers.
• Assisted with visual merchandising on the sales floor.

Bachelor Of Arts And Science, General Business

Focus in marketing and advertising.

Business