Data Analyst
Current• Partnered with service team to obtain requirements and build automated analysis system for foreclosure claims. Increased productivity by 50% and found over $2M in actionable savings for client within first 3 months. Track and implement system updates, change requests, and fixes.• Constructed forecasting system for foreclosure claim loss based on large client data sets and government regulations. System was successfully transitioned into a real-time, web-based loss indicator for clients.• Work directly with mortgage servicers to get requirements and develop custom analysis reports to identify high and low performance vendors and raise performance metrics.• Clean, analyze, and visualize data using SQL, SAP Crystal, Excel, PowerPoint, and Adobe to support clients, inform critical business decisions, and expand current services.• Create and maintain VBA and complex function driven spreadsheets designed to give clients accurate Key Business Indicators and improve employee productivity for multiple departments.