•Dedicated collaborator able to work with front-of-house and back-of-house staff to deliver orders and tend to customer requests in a timely manner within a fast-paced environment.•Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.•Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

• Kept bar presentable and well-stocked to meet customer needs.• Developed new signature cocktails to support bar marketing brand and increase profits.• Adhered to State laws regarding alcoholic beverage services and customer regulations.• Followed strict recipes and drink measurements to minimize product used.

•Collaborated with colleagues and restaurant staff to maintain timely customer order completion rate. • Maintained a clean and sanitary work environment as per OLCC regulations as well as all local, state and federal guidelines.•Trained multiple new staff members on meeting organizational policies, procedures, and meeting customer service goals