I lead operations and teams to achieve optimal performance and productivity. I am continually looking for ways to innovate and improve processes, workflows, and training by leveraging strong data analysis to recognize trends and identify areas of opportunity. I have a solid record of championing and executing change management strategies that promote growth, recover revenue, drive continuous improvement, and enhance team efficacy.Highlights:• Independently proactive self-starter who thrives under minimal supervision while maintaining a high level of daily productivity • Analyze data and identify trends to improve processes and enhance team productivity and performance• Coach and empower teams to achieve a higher level of productivity • Experienced trainer and training curriculum developer of effective, high quality training content (e.g., training websites, manuals, references)• Consistently ranked as a top performer with a track record of sharing knowledge to increase performance across multiple teams • Profoundly people-centered approach to communication and team building • Expertise in data-based process development, automation, and optimization with advanced knowledge of Google Sheets and MS Excel (including pivot tables, formulas, etc.)Areas of Expertise: • Continuous Process Improvement• Process Development• Operations Management• Change Management • Operational Analysis• Data Analysis• Workflow Development• Team Development & Training• Training Curriculum Development
-
Revenue Operations AnalystMovable Ink Sep 2023 - PresentNew York, Ny, Us• Data Management and Reporting—collect, validate, and maintain revenue-relateddata, ensuring data accuracy and integrity. Generate regular reports and dashboards totrack KPIs, revenue forecasts, and sales metrics. Present findings to stakeholders andprovide data-driven insights• Revenue Analysis—analyze revenue data, sales metrics, and financial reports toidentify trends, patterns, and opportunities for revenue optimization. Provideactionable insights and recommendations to stakeholders• Quarterly GTM Reporting Package—develop and maintain comprehensive GTMreporting package, including Sales Performance, Sales Quota Attainment, FunnelAnalysis, CX TTM Retention, and CX Health Scores. Communicate updates withstakeholders, respond to inquiries, and implement improvements based on feedback• Cross-Functional Collaboration—foster effective communication and collaborationwith teams across the organization, including sales, marketing, finance, and customersuccess. Align revenue strategies and initiatives with overall business objectives -
Sr. Operations AnalystRealtor.Com Jun 2019 - Sep 2023Santa Clara, California, UsSpearhead operations management, analysis, and strategy of the company's signature product (an AI referral program) while leading a team in daily operations.• Oversee team operations, training, curriculum development, and coaching• Found over $2.5MM in found revenue; coached team in revenue finding skills, leading to a 155% increase in one year• Created new type of auditing, which led team to find $6.5MM in owed revenue• Increase revenue—investigate by analyzing activity, recognizing trends, researching public records, running audits, and resolving disputes—to ensure referral fees are collected• Analyze data and identify trends to improve processes and productivity, including team performance and quality• Hold monthly one-on-ones with each team member; increased team’s auditing performance by 82%• Championed for creating new workflows and tasks which improved team productivity and grew monthly revenue found from $390K to $1MM in 1 month • Go-to and trusted resource across cross-functional teams (Accounting, Customer Care, and Broker Success) for wide-ranging knowledge and expertise • Created 6-week training curriculum, 52-page training manual, and team Google Site with resources and live goal trackers• Instrumental in growing team by 300% through training and process improvements -
Consumer Experience SpecialistRealtor.Com Aug 2018 - Jun 2019Santa Clara, California, Us• Call consumers that have disconnected from agent and determine viability to reconnect with agent or introduce to a new agent• Drove customer experience and retention by leveraging analysis and proactive engagement aimed at reconnecting customers with the company's product• Maintained highest team retention rate for 3 consecutive months• Improved processes by promoting data-based opportunities for improvement
-
Consumer Success RepresentativeRealtor.Com Jan 2018 - Aug 2018Santa Clara, California, Us• Contact consumers to represent the brand and introduce them to agents and lenders• Awarded quality bonus for creating quality connections between consumers and appropriate agents and lenders• Selected by Client Success Manager to join a new team as a row leader to mentor new employees and create a positive team environment
Kari Coleman Education Details
-
California State University, FullertonMultiple Levels -
California State University, FullertonSociology
Frequently Asked Questions about Kari Coleman
What company does Kari Coleman work for?
Kari Coleman works for Movable Ink
What is Kari Coleman's role at the current company?
Kari Coleman's current role is Revenue Operations Analyst.
What schools did Kari Coleman attend?
Kari Coleman attended California State University, Fullerton, California State University, Fullerton.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial