I've held two positions within this company and am currently working as a Personal Care Attendant for two older vulnerable adults every other weekend to supplement my income.

I aided in maintaining the membership database and provided customer service to the 30,000 members. I handled all email and phone communications from the public and worked with other departments to ensure smooth processes. I was responsible for all membership-related data entry using an enterprise software. I also helped to edit and design all member newsletters and documentation. I created and maintained a membership manual and all documents on member policies.I was also attending college full-time during this job and left when I needed to enter a different field to utilize the degree I attained.

interpreted and typed classified adsproofed ads for grammatical, spelling and insertion errors

received and maintained records for use in medical evaluationsanswered and directed incoming calls

assisted in the process of providing loans for refinances and purchases specialized in loan processing compliance presided as team lead for the last six months of employment mentored new compliance specialists

converted files from various word processing and spreadsheet formats to ASCII manipulated electronic data to match hard copy supplied by client according to client-specific style and standards issued by the Securities and Exchange Commission utilized interdepartmental communication to ensure consistent document style and a smooth, efficient job process depended on by co-workers to meet tight deadlines cross-trained in proofreading, datalogics typesetting, and HTML coding