Library Technical Services Specialist - Lead
CurrentConduct records management related to Serials, including running lists and reports as directed by the Acquisitions and Serials (ACQ/SER) Dept. Coordinator and Unit Manager. Import electronic invoices, organize invoice groups, and make payments for materials in both the Sierra database and the City’s Financial Management Information System (FMIS). Resolve problem orders and deal with vendors’ statements and credit. Communicate with vendors regarding damaged materials received and ensure timely resolution of problems related to orders. Manage order cancellations, facilitating Sierra database orders and bibliographic record updates. Serve as team leader for ACQ/SER Library Technician IIs by assigning clerical work, developing workflow patterns, and recommending ways to streamline work. Train new and current staff on Serials responsibilities and procedures. Oversee internal bindery and pre-processing functions performed by the ACQ/SER unit. Troubleshoot issues and questions that arise in the unit's everyday Serials activities and advise Library Technician IIs on appropriate problem solving methods to apply to daily work. Regularly provide input into Library Technician IIs’ probationary and annual staff reviews with the Coordinator. Review, write, update, and share Serials work procedures with collaboration from Library Technician IIs and in consultation with the Coordinator and Management Librarian. Maintain statistics related to Serials work. Collaborate with the Coordinator to create weekly work schedules for ACQ/SER staff. As needed, assist ACQ/SER Library Technician IIs, Acquisitions Lead, and ACQ/SER Coordinator with their assigned tasks. Collaborate with Cataloging staff regarding materials flow and Library Technician II cross-training and workflow. Communicate with selectors to ensure accurate ordering and materials processing. Lead everyday mailroom processes- delivery, sending materials via USPS & UPS, interoffice mail throughout 13 branches.