• Manage the portfolio of the Department which is a direct attachment to the Office of the Premier.• Create and fulfil a mandate which generates sustainable economic growth in the Territory while managing of the British Virgin Islands newest identified pillars (Small Business Development).• Organize strategic goals, build customer relationship and identify new business opportunities for the territory.

Media Relations, Hosting and Speaking Engagements, Image Building, Corporate and Marketing Communications• More than 300 hosting engagements• Exceeded 50 keynote speaking opportunities• Conducted in excess of 25 image building and branding workshops

CEO/Television Talk Show Host - Real Talk• The leading and oldest television programme aired in the British Virgin Islands• Over 730 shows taped• Over 3000 hours of on air experience

• Originates and leads Human Resourceces practices and objectives that provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and the adherence to standards of a superior workforce.• Lead a team that provides superior service delivery and customer engagement, along with optimal operational effectiveness, with an emphasis on continuous improvement and best in class service delivery. • Management of service center staff to ensure high productivity, job satisfaction and ongoing coaching and development of team members.• Creates implements, administers and enforce all policies, procedures and activities required for an organization to operate in accordance with the laws that govern the industry. • Leverage company resources to lower transaction cost, reduce cycle time, improve performance, adapt to changing business needs and improve responsiveness to customer requests. • Managing the PR aspect of a potential crisis situation;• Researching, writing and distributing press releases to targeted media;• Collating and analyzing media coverage;• Writing and editing in-house pamphlets, speeches, articles and annual reports;• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;

• Sourced and originated new clients and new business opportunities with existing clients through proactive idea generation and selling.• Negotiated and achieved acquisition and growth targets annually.• Conducted thorough needs assessment and identified business opportunities, clients and risks. • Provided a consultancy-based approach to customers, involving the product specialist and credit manager as needed. • Actively partnered with credit manager, product specialist, (e.g.: credit cards, leasing etc) and corporate finance managers, as appropriate to develop solutions which met and created business opportunities with both existing clients and targeted prospects.

Served as itinerate administrator for the Sister Islands and a liaison officer between the Office of the Deputy Governor and the District Officers.Developed and implemented plans and strategies for government services and programs, conducted research on effectiveness and appropriateness of efforts within the community and provided leadership in the planning development and management of new initiatives. Supervised the work of District Officers and monitored compliance with ordinances, policies, rules and regulations.Monitored and assisted in the development of Sister Islands Natural Disaster and Recovery Plans.