I am an experienced Project Manager and Service Designer with passion for business development and design methodologies. I truly believe that the user needs to be in center of the process when designing new business opportunities or new digital services or products. I cana help you to get an overview of systems, processes, situations and tasks to be solved and set up the customer journey. I love to visualize complex challenges and to facilitate creative processes for interdiciplinary collaborations with focus on design and idea development.