Karianne Wiley Email & Phone Number

Alexandria, Virginia, United States

As Assistant Property Manager my job is focused on daily operations with an emphasis on rent collection and receivables administration, while still assisting our onsite team with resident and prospect relations.My daily duties include check processing, new resident move-ins, move-outs, legal filings and evictions, delinquency reports, operation reports, and working with our resident relations to achieve a 60% or higher renewal rate each month. In 2023 I worked with my team, and we were able to take our 2.8 Google reviews score to 3.6. Another accomplishment in 2023 included transitioning to a paperless filing system including move-in files, rent payments, and community notices.

Alexandria, Virginia, United States

As a Property Coordinator, I provided administrative support to the property management team while focusing on accounts receivable and resident relations.My daily duties included assisting residents with rental assistance during COVID-19, move-outs, delinquency tracking, and working with our resident relations to achieve a 60% or higher renewal rate each month.

Alexandria, Virginia

As a Resident Relations Associate, I have helped to create a standard of living for the community I work in. Each day I helped address resident complaints and maintenance requests. I worked with the maintenance team to ensure each maintenance request is completed on time. I helped maintain a renewal rate of 60% or higher each month. An additional task I took on was assisting management with processing move-outs and past delinquency.

Leesburg, Virignia

As a resident engagement coordinator, I have multiple duties. One of my duties includes conducting daily activities and programs. I also help plan the monthly calendar and complete the daily participation log of each resident. In the Poet’s Walk Leesburg community there are numerous social clubs that I have helped create and manage. During the move-in process, I complete resident biographies that help us learn more about the new resident.

Pennsylvania

From 2011 until 2018, I held various jobs in the retail and restaurant industries. During that time I was in high school and college and focused on my education. These jobs have helped me work on my customer service skills.

Bachelor’S Degree, Political Science And Government

Activities and Societies: Gamma Sigma Sigma, THON, Relay For Life

Political Science And Government

Activities and Societies: THON, Student Activities Committee, SoftballSpent first two years of college studying at this Penn State.

High School

Activities and Societies: Basketball, Softball, Volleyball, Drama Club, Chorus, County Chorus, EnsembleGraduated from Shanksville.