Kariappa P K Email and Phone Number

As a member of the Learning & Certifications Finance Team, become an expert on the Learning & Certifications revenue processes. Own the processing of various revenue entries while working with business operations, Cisco Learning Credit (CLC) operations, revenue accounting (RAO), and L&C Finance team members. Complete revenue related entry controls activities and store documentation in appropriate location.Own the CLC revenue proof of delivery testing process, which includes quarterly… Show more As a member of the Learning & Certifications Finance Team, become an expert on the Learning & Certifications revenue processes. Own the processing of various revenue entries while working with business operations, Cisco Learning Credit (CLC) operations, revenue accounting (RAO), and L&C Finance team members. Complete revenue related entry controls activities and store documentation in appropriate location.Own the CLC revenue proof of delivery testing process, which includes quarterly testing of CLC revenue transactions. Complete all testing activities working with the various L&C teams who support the offers. Document the results of the quarterly testing and report back to the L&C business and finance management teams.Review the newly created discount reporting data related to our ILT and Digital sales and ensure the data is understood. Create reports that show various discounting trends, volumes, etc. Validate proper discount approvals are obtained.Leverage advanced analytics skills to perform complex data analysis and ensure appropriate verification and validation. Partner with the L&C compliance manager as needed. Show less

• Perform Risk Assessments of moderately complex business processes or functions.• Identifying inherent and residual risks and conducts risk-based reviews• Develop an understanding of the function to be reviewed and uses business knowledge, analytical skills and experience in identifying findings and improvements.• Work closely with team members to provide ongoing progress reports and updates of review findings.• Participates in routine and non-routine projects like process… Show more • Perform Risk Assessments of moderately complex business processes or functions.• Identifying inherent and residual risks and conducts risk-based reviews• Develop an understanding of the function to be reviewed and uses business knowledge, analytical skills and experience in identifying findings and improvements.• Work closely with team members to provide ongoing progress reports and updates of review findings.• Participates in routine and non-routine projects like process reviews, functional reviews, advisory services and business consulting in the contra space.• Provide research and data analysis support for moderately complex projects.• Stays abreast of new developments in the organization, industrial practices on risk management.• Supports solutions that impact multiple business units and/or countries.• Planning reviews and interviewing process owners• Developing the risk assessment plan to be executed in the field• Executing the risk assessment exercise and documenting results• Writing up compliance issues and making recommendations to remediate control gaps, process gaps or policy effectiveness.• Presenting risk assessment findings and results to senior management Show less

Physical Claims- Supplychain Management Employees, Attrition Individual development plans• Lead & Manage People• Ensure employees have the critical training to perform jobs• Resolve employee issues, concerns and problems• Develop and implement staffing plan• Integrate new team members• Role model HP values, WE dimensions and standards of business conduct• Implement HP High Performance Workplace Process• Set Goals and measures for employees• Assess… Show more Physical Claims- Supplychain Management Employees, Attrition Individual development plans• Lead & Manage People• Ensure employees have the critical training to perform jobs• Resolve employee issues, concerns and problems• Develop and implement staffing plan• Integrate new team members• Role model HP values, WE dimensions and standards of business conduct• Implement HP High Performance Workplace Process• Set Goals and measures for employees• Assess Performance - Conduct performance reviews• Monitor and Give Feedback - Coach and provide continual feedback• Ensure employees have individual development plans in place and the necessary actions are taken against the plans• Facilitate career path discussion with employees• Reward and recognize employee achievementsTeam Morale• Develop and manage teams• Develop team mission, roles & responsibilities, goals and metrics• Communicate and engage team members• Nurture commitment to a common vision and shared values• Promote collaboration & remove obstacles to teamwork • Celebrate & reward significant team achievements• Conduct regular and effective team meetings• Understand, Meet and Exceed customer expectations• Ensure KPI’s are green• Ensure customer Statement Of Work (SOW) is met• Ensure resolution of L3 escalations• Resolve L1 escalations• Take applicable and relevant corrective action on the Voice Of Customer (VOC)• Solicits customer feedback and listens carefully to customer’s expressed and unexpressed needOperational Excellence , SLA / output metric• Managing Operations & Process• Insure that appropriate processes and tools are leveraged tomanage and optimize service delivery performance• Assign tasks to right people• Achieve targeted efficiency gains and productivity norms• Ensure business controls are operationalized • Ensure Production Planning process Quality Management System Show less

Daily Monitoring and Balancing of Workload.• Facilitate and review training imparted for new joiners once they hit production floor.• Ensure the transactions are processed within the agreed time frame.(TAT)• Establish the team to perform at zero defects at Quality. • Bring ideas for improvements, Best Practice Sharing, forecasting of errors and take appropriate preventive action plan for errors reported.• Prepare monthly SWOT for the Team Members.• Maintain high… Show more Daily Monitoring and Balancing of Workload.• Facilitate and review training imparted for new joiners once they hit production floor.• Ensure the transactions are processed within the agreed time frame.(TAT)• Establish the team to perform at zero defects at Quality. • Bring ideas for improvements, Best Practice Sharing, forecasting of errors and take appropriate preventive action plan for errors reported.• Prepare monthly SWOT for the Team Members.• Maintain high level of Team efficiency, motivation and morale.• Prepare Corrective Action Plans and Development Action Plans.• Timely update of deviations for metrics published.• Participate in all trainings and updates.• Conflict handling within the team.• Regular reviews with the management on the process and updates.• Provide inputs and feedback for individual performance. Show less

• DOA reporting including trend analysis for IPG product line.• Responsible for delivery of replacement products.• Communication of DOA policy• Communication with Channel partner/Internal/ASP • Process documentation & improvements• ASP Adherence on DOA guidelines• Escalation Point of contact – Resellers / Channel • SC initiatives on carton box fulfillment• E claim access & training for 1st Tier partners• ASP Audit• ASP billing verification & proceeding… Show more • DOA reporting including trend analysis for IPG product line.• Responsible for delivery of replacement products.• Communication of DOA policy• Communication with Channel partner/Internal/ASP • Process documentation & improvements• ASP Adherence on DOA guidelines• Escalation Point of contact – Resellers / Channel • SC initiatives on carton box fulfillment• E claim access & training for 1st Tier partners• ASP Audit• ASP billing verification & proceeding for approvals• Escalation point of contact• Resolution/Reconciliation reporting in coordination with Physical claim• Monitoring of Credit reporting with Physical claims• Handling escalations on replacement• Supply chain initiative for faster TAT• Coordination of DOA returns from Channel partners to HPW Show less

• Processing of Order related transactions in SAP in line with the HP Policy and guidelines.• Order Processing for transactions such as o Orders Processingo Changes and Cancellationso Backlog Reportingo Query Managemento FIMSo SNBo Patsy Reporto DPDo Incomplete Order report

• Processing of Order related transactions in SAP in line with the HP Policy and guidelines.• Order Processing for transactions such as o Orders Processingo Changes and Cancellationso Backlog Reportingo Query Managemento Billing Block, Proforma, (MEMA & CEE)o Inspection Doc