Kari C. Email & Phone Number

Bradenton, FL, US

Florida, United States

Sarasota, Florida, United States

Sarasota, Florida Area

- Improved relationships between the Information Technology Department and other City Departments by striving to consistently empower users with quality technology and customer service - Sought and acquired an exclusive Dell contract for desktop computer equipment replacement on a 4-year rotation via RFP. The exclusive Dell contract provides the best.

Sarasota, FL

- Improved customer service response time with city users and reduced average open incident time to resolution by 50% - Managed incidents and service requests from users to repair hardware or purchase new equipment - Oriented new employees to Information Technology expectations and processes - Create and maintain meaningful relationships with users and.

- Develop relationships with potential customers and maintain relationships with current customers - Create appointments to teach skincare classes and recommend products based on customer need - Maintain appropriate inventory to adequately serve the customer base

- Oversaw the daily performance of computer systems. - Answered user inquiries regarding computer software or hardware operation to resolve problems. - Entered commands and observed system functions to verify correct operations and detect errors. - Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems.

- Maintained and administered computer networks and related environments including computer hardware, systems software, applications software, and all configurations. - Performed data backups and disaster recovery operations. - Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems, and replace defective components.

- Oversaw the daily performance of computer systems. - Answered user inquiries regarding computer software or hardware operation to resolve problems. - Entered commands and observed system functions to verify correct operations and detect errors. - Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or.

Stillwater, OK

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
• Attend meetings to record minutes.
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• File and retrieve corporate documents, records, and reports.

• Review project plans to plan and coordinate project activity.
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Manage backup, security and user help systems.
• Develop and interpret organizational goals, policies, and procedures.
• Develop computer information resources, providing for data security and control, strategic computing, and

Bachelor'S Degree, Information Technology Management, 3.92

Activities and Societies: Phi Theta Kappa, Dean's List

Associate Of Science (A.S.), Computer/Information Technology Administration And Management, 3.89

Activities and Societies: Phi Theta Kappa, Dean's List