Kari Cowan Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses with more than 600,000 suppliers, and 6,000 customers in North America. AvidXchange is distinguished as a global fintech unicorn and one of the fastest-growing technology companies in the U.S. with 1,500 employees supporting customers across seven office locations.This position is an integral member of the AvidXchange Relationship Management team.• Applied critical thinking while resolving service inquiries in regard to customer and suppliers accounts, treasury exemptions, credit card payments, direct account deposits as well as checks• Created, updated, and managed up to 25 supplier and customer’s cases on a daily basis• Troubleshoot all customer issues including inquiries, system or process standards,capturing and delivering information to responsible parties• Worked cross functionally with adjacent departments and relationship management to resolve complex and/or urgent cases and route specific cases outside of business area• Provided status and executed changes on any payment processed by AvidSuite• Followed confidentiality and security procedures while assisting in payment processing or payment changes, while executing all proper procedures and documentation• Educates customers on products business processes as well as best practices

Charlotte, North Carolina Area

WESCO is a Fortune 500 global leader of electrical, industrial, and communications MRO and OEM products, construction materials, and advanced supply chain management and logistics services. Job Description• Created and submitted purchase orders for up to 20 Wesco branches while considering constraints such as carton quantities, maximum stock levels, and minimum order dollar amounts• Obtained quotes and other documents used to determine most desirable suppliers• Optimized company’s cost by identifying opportunities to meet freight allowed on purchase orders, and confirming shipping methods with suppliers in all applicable items • Built successful professional relationships with suppliers by utilizing soft skills such as assertiveness and business negotiations while keeping a customer focused approach• Submitted Excel worksheet reports on KPI metrics, ship dates and overall status of open purchase orders on a daily basis • Expedited purchase orders and provided respective tracking information to supported branches• Applied problem solving skills by addressing several types of discrepancies to ensure orders are processed and released for shipment as soon as possible• Documented existing processes and promptly communicated process improvement opportunities to inventory team in weekly meetings• Collected and submitted cost files to appropriate departments to ensure company’s data accuracy• Assisted the Purchasing Manager with communicating supplier performance issues related to on-time delivery, fill rates and errors, transfer cost improvement or branch support• Adhered to ISO standards and support WESCO procedures for document control, purchasing, process control, corrective and preventative action and control of quality records

Arizona Area

Ports America is the largest terminal operator and stevedore in the United States, operating in more than 42 ports and 80 locations. The Procurement department provides support to the ports as part of their shared services efforts, operating from Chandler, Arizona.Job Decription* Assist Buyers, Sr. Purchasing Manager, and Purchasing Director in executing purchasing responsibilities* Explored the market for cost-effective, quality conscious and dependable suppliers for required products* Negotiated with Suppliers to determine best prices and terms.* Placed purchase orders as directed by Buyers, Procurement Manager, and Procurement Director.* Coordinated with Buyers to assist in managing suppliers to affect timely and complete deliveries. Input into Oracle (Vendor Updates, Requisitions and PO changes), as required.* Acted as a liaison between Accounts Payable, site Buyers, receivers, and Suppliers to resolve any identified exceptions for receipt of goods and services, invoices, and payments.* Identified and implemented activities to streamline operations in Purchasing and to improve communication with other departments including AP and local site procurement personnel.* Managed procurement shared network drive by posting information to facilitate accurate and relevant data to support multiple port locations* Provided assistance with preparation, editing, management and storage of contracts and contract related documents.* Monitored and reported abnormal cost variations on quarterly supplier spending reports.

Phoenix, Arizona Area

Arizona Public Service Company is the largest electric utility in Arizona, United States and the principal subsidiary of publicly traded S&P 500 member Pinnacle West Capital Corporation. With 4,000 MW of generating capacity, APS serves more than one million customers in 11 counties throughout most of the state, but mainly concentrated in northern and central Arizona.

Phoenix, Arizona Area

The Maricopa County Community College District, also known as Maricopa Community Colleges, is one of the largest community college district in the United States, serving more than 220,000 students each year in Maricopa County, Arizona.

Master Of Social Work

The Winthrop University M.S.W. program, with a specialization in empowerment practice, is fully accredited by the Council on Social Work.

Bachelor'S Degree, Supply Chain Management

Activities and Societies: Supply Chain Management AssociationConsistently ranked Top 5 nationally for undergraduate and graduate programs.

Associate'S Degree, Business Administration And Management, General, 3.9 Gpa

Activities and Societies: Phi Theta Kappa Honors Society, REACH Trio, STEM, Phoenix College Honors Program