Responsibilities:• Report to program manager.• Provide support to participants in coordinating services through the Medicaid Waiver Program. • Support the mission of my agency by providing person and family-centered support. • Prioritize and have a sense of urgency for enrolling participants in various Medicaid programs throughout the state of Maryland. • Comply with specific contract requirements, integrating technology to maintain database integrity, report writing and maintenance of documentation. • Provide weekly and monthly updates, written reports, and deliverables updates to clients and supervisors. • Research various housing programs/ facilities willing to accommodate those participants looking to become enrolled in the community options waiver program. • Conduct person-centered meetings with participants and their families to review Plan of Care Assessments and Plan of Services for enrollment in Community First Choice Program.• Service 9 counties in Maryland to provide Supports Planning services. • Review client’s profiles, update case notes, complete monthly monitoring, 3 month visits, develop Medicaid Plans, and upload participants supporting documentation into the LTSS Database. • Communicate with participants of various backgrounds, co-workers, and government officials in regards to participant’s eligibility status and updates.

• Monitor and answer phones calls and transfers• Track packages• Provide excellent customer service to residents at apartment complexes in the Washington D.C, Maryland, and Virginia area.

• Supervise 3-5 years old in summer youth activities. • Supervising 3-5 year olds in summer camp activities with the Little Explorers Program. • Provided various learning schedules, field trips to museums, pools, parks, and providing safety for the explorers and communicating with parents daily.

• Provide excellent customer service to those entering and leaving the store.• Stock merchandise in shoe department• Prepare for sale events• Answer and transfer calls• Open and Close registers

• Office duties: Answering phones, filing, providing customer service to agents while working in the health department area. • Completing all tasks given to me by Mrs. Ursula Jefferson-Flowers intern supervisor.• Scan documents, send emails, and maintain confidentiality of Special Agents health records at Washington field office. • Attend Summer Intern Meetings.