Work with Directors, referral agents and local businesses to achieve and exceed the community’s monthly sales and revenue targets. Use the discovery process to respond to inquiries in a timely manner to explain how our services meet their needs resulting in sales and increased occupancy rates. Use CRM to manage leads and help guide toward a sale. Along with the Executive Director, ensure that the community meets or exceeds first impression goals including rent-ready and model apartments… Show more Work with Directors, referral agents and local businesses to achieve and exceed the community’s monthly sales and revenue targets. Use the discovery process to respond to inquiries in a timely manner to explain how our services meet their needs resulting in sales and increased occupancy rates. Use CRM to manage leads and help guide toward a sale. Along with the Executive Director, ensure that the community meets or exceeds first impression goals including rent-ready and model apartments. Consistently exhibit excellent customer service to achieve sales goals through empathy, follow through and creating a sense of urgency. Show less

Nurture leads, conduct informative tours, prioritize room occupancy efforts, facilitate move-in transition process, maintain sales collateral, decorate model rooms and prepare comprehensive resident files for move-in. Coordinate sales and marketing efforts with management and ensure smooth move-in process. Proficient in utilizing customer relationship management database. Exhibit excellent customer service skills and competent sales knowledge resulting in achieving occupancy goals.

Assisting a small start-up company in preparing business plans, creating a product line, finding the right business partners, writing compelling and coherent business communications, creating presentations for possible investors and providing general project management.

Home-schooled my daughter for 8 months of 4th grade. Researched, prepared and presented curriculum to meet 4th grade standards.

Coordinated in-home care for Alzheimer's patient. Managed patient's finances and bill payments.

Strategically worked with businesses to determine the needs of their organization. Designed, developed and delivered various interpersonal and business skills training programs. Fostered strong client relationships and facilitated numerous focus meetings to clarify business issues. Coached clients in discovering and achieving personal and professional goals.Clients include: Silicon Graphics, Chevron, Bank of America, Palm, HealthNet, Clarus Products, Marin Dental Wellness, etc.-… Show more Strategically worked with businesses to determine the needs of their organization. Designed, developed and delivered various interpersonal and business skills training programs. Fostered strong client relationships and facilitated numerous focus meetings to clarify business issues. Coached clients in discovering and achieving personal and professional goals.Clients include: Silicon Graphics, Chevron, Bank of America, Palm, HealthNet, Clarus Products, Marin Dental Wellness, etc.- Worked in harmony with two other consultants to design and deliver a 3-day leadership course to top-level executives in preparation for a merger between HealthNet and Qual-Med.- Delivered communication, interpersonal skills and life purpose courses to groups of 15-40 people.- Co-designed and delivered a half-day interviewing skills class to meet the immediate hiring requirements of the Quality Assurance department at Palm Computing.- Prepared technical administrators at Silicon Graphics for implementing a new sales forecasting application by facilitating a one-day training in Munich, Paris and London.- Analyzed the needs of Human Resource personnel for an on-line project management tool. Created the design specifications, developed comprehensive and easy-to-use tools and wrote clear instructions.- Provided bookkeeping services, strategic management consulting and office management. Show less

Facilitated 2-day Career Transition seminars for downsized employees in a wide variety of industries and professional firms. Content included: self-assessments, job search skills and resources, resume writing, interviewing skills and networking strategies. Achieved high marks consistently on course evaluations and many favorable anecdotal comments.

Responsible for managing the account services team for the training department. Hired, coached and supported personnel. Served as a liaison between client and technical team. Wrote proposals and contracts to ensure client requirements were met for the development of electronic learning systems. Managed scope and budgets of project efforts. Consulted with Xerox to re-engineer their training department. Assisted in business alignment, process improvement and organizational change.

Provided the vision and focus necessary to lead the design, development and delivery of leader-led training programs, as well as, interactive multimedia training products and performance support tools. Created and implemented effective communication and marketing strategies for Apple Inc.'s training programs. Consistently won leadership, teamwork and individual achievement awards.- Designed, developed and delivered a comprehensive 6-week training program to new sales personnel, resulting in… Show more Provided the vision and focus necessary to lead the design, development and delivery of leader-led training programs, as well as, interactive multimedia training products and performance support tools. Created and implemented effective communication and marketing strategies for Apple Inc.'s training programs. Consistently won leadership, teamwork and individual achievement awards.- Designed, developed and delivered a comprehensive 6-week training program to new sales personnel, resulting in a well-trained sales force and increased revenue for the company.- Served as the internal consultant to facilitate the transition from a training organization to a performance support organization, which resulted in higher employee moral and customer satisfaction.- Worked with senior management to ensure training programs were aligned with business goals.- Created a comprehensive participant report card that assisted management in employee development.- Outsourced computer education training, which saved the company money and provided employees with quality training. Course evaluations were consistently above ninety percent. Show less