Kari Evans, Shrm-Cp Email & Phone Number

Atlanta, Ga, Us

Lawrenceville, Georgia, United States

Responsible for planning, administering, and evaluating branch processes, procedures, systems, and service offerings while ensuring compliance with all relative laws, regulations, codes, and/or standards. Provides oversight of branch service policies and programs, including assessment, fiscal and resource allocation, and exhibitions for 15 GCPL branch locations.

Lawrenceville, Ga

• Manage staff of 16: Prioritize and assign work, conduct performance evaluations and make hiring, termination, and disciplinary action recommendations.• Ensure staff is properly trained and follows branch and system policies and procedures.• Conduct new hire interviewing, screening, and selection processes and lead new hire orientation for selected staff.• Coach, train, and mentor employees for performance or promotion; mentored several employees to attain promotions, some to… Show more • Manage staff of 16: Prioritize and assign work, conduct performance evaluations and make hiring, termination, and disciplinary action recommendations.• Ensure staff is properly trained and follows branch and system policies and procedures.• Conduct new hire interviewing, screening, and selection processes and lead new hire orientation for selected staff.• Coach, train, and mentor employees for performance or promotion; mentored several employees to attain promotions, some to multiple levels.• Set organizational priorities and goals in collaboration with Library Administration.• Construct, communicate, implement, and enforce existing and new company policies.• Design and implement new branch and system initiatives.• Managed library call center handling 6500 calls per month.• Develop and maintain positive professional relationships with numerous school and community leaders. Show less

Lawrenceville, Ga

• Supervised, trained, and mentored 17 staff members, both exempt and non-exempt.• Improved customer service by designing and implementing branch procedures and guidelines. • Administered and interpreted company policies in a fair, equitable and consistent manner.• Monitored and administered disciplinary procedures for staff in compliance with state and federal law and company policies and procedures. Counseled employees on corrective action.• Developed and conducted new hire… Show more • Supervised, trained, and mentored 17 staff members, both exempt and non-exempt.• Improved customer service by designing and implementing branch procedures and guidelines. • Administered and interpreted company policies in a fair, equitable and consistent manner.• Monitored and administered disciplinary procedures for staff in compliance with state and federal law and company policies and procedures. Counseled employees on corrective action.• Developed and conducted new hire and on-boarding trainings as well as small group trainings.• Coached employees and managers on interpersonal conflict as well as performance issues. Show less

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Staten Island, Ny

• Supervised and trained staff of 30, creating a positive and productive work environment.• Achieved consistent and efficient customer service by designing reference policies and procedures.• Developed and conducted trainings, including client-facing computer classes.

Staten Island, Ny

• Supervised and trained staff of 15, developing customer service, technical and leadership skills.• Designed and implemented staff training, resulting in consistent service.• Organized and executed monthly adult programs and computer training classes for community.

Staten Island, Ny

• Managed branch operations in absence of Branch Librarian• Coordinated Young Adult collection development and programming at branch level• Successfully prepared and monitored Young Adult annual branch budget

M.S., Information And Library Sciences

B.A., History