Kari Hara Email and Phone Number
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Kari Hara is a Big data | data analyst | dashboard development | project management | performance management | reporting development at Danske Bank. She possess expertise in telecommunications, project management, big data, team leadership, technical support and 1 more skills.
Danske Bank
View- Website:
- danskebank.com
- Employees:
- 18286
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Customer Experience ManagerDanske Bank Feb 2018 - Present
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Senior Performance Manager, Global Service DeliveryNokia Solutions And Networks Oy Sep 2013 - Sep 2017Finland- concepting of global end-to-end Key Performance Indicators (KPI) for software upgrade service- development, testing and publishing KPI monthly results- monthly follow-up meeting with different organization units- running of performance improvement projects- target setting for KPI’s- improvement proposal creation for used tools and processes- participation of Quality reviews meetings and improvement projects- report and report environment development support for case handling - Outage related reports - Customer reporting - ad hoc reporting support for management
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Senior Performance SpecialistNokia Siemens Networks Apr 2007 - Aug 2013Finland- concepting of global end-to-end Key Performance Indicator (KPI) for case handling process- development, testing and publishing KPI monthly results- target setting for KPI’s- monthly follow-up meeting with local organizations- running of case handing improvement projects -
Technical Support Product ManagerNokia Networks Oyj Feb 2002 - Mar 2007- global technical support pricing model creation- global work time booking and reporting development- technical support service description creation- knowledge sharing to the local technical support organizations
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Several Positions In Customer ServicesNokia Networks Oy Dec 1996 - Jan 200212/96 – 11/97 NSS Group Manager 12/97 – 12/98 GSM/PMR Section Manager1/99 – 12/00 Manager, Product Competence1/01 – 6/01 Operations Center Manager FiBaRu7/01 – 1/02 Manager, Product Competence FiBaRuActing as a Head of organization in multicultural environment, which at maximum consisted of 60 persons. At first, customers were in Finland but when the business expanded, also in Baltic countries and in Russia. Duties included also: - network maintenance activity planning together with customers- SW/HW updates and upgrades project planning together with customers- team management issues, competence development, recruiting and resource planning- resource based cost planning and follow up- call center resourcing- participation of service tendering and sales negotiations
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Technical Support EngineerNokia Telecommunications Ltd. Uk Sep 1995 - Nov 1996Technical support for the company’s main customer in United Kingdom including SW testing together with customer representatives, software upgrades, bug fix installations and link between R&D and customer service organizations. In addition to these, 24/7 emergency service for customer.
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Delivery Testing Group ManagerNokia Telecommunications Oy Jan 1994 - Aug 1995Main duties included recruitment of new people due to fast growing business. In addition to this, SW testing, development of testing processes etc.
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Delivery Testing EngineerNokia Telecommunications Oy Oct 1992 - Dec 1993Taking care of MSC/HLR software testing before customer delivery. Testing included global software features and customer specific features. After testing, software upgrades to customer's network. Part of the work included also development of testing and system environment and tools.
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Technical Support EngineerOy Ibm Ab May 1990 - Sep 1992
Kari Hara Skills
Kari Hara Education Details
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Kotka Technical InstituteInformation Technology -
Secondary SchoolMatriculation Examination
Frequently Asked Questions about Kari Hara
What company does Kari Hara work for?
Kari Hara works for Danske Bank
What is Kari Hara's role at the current company?
Kari Hara's current role is Big data | data analyst | dashboard development | project management | performance management | reporting development.
What is Kari Hara's email address?
Kari Hara's email address is ka****@****kia.com
What is Kari Hara's direct phone number?
Kari Hara's direct phone number is +3587140*****
What schools did Kari Hara attend?
Kari Hara attended Kotka Technical Institute, Secondary School.
What skills is Kari Hara known for?
Kari Hara has skills like Telecommunications, Project Management, Big Data, Team Leadership, Technical Support, Testing.
Who are Kari Hara's colleagues?
Kari Hara's colleagues are Max Petersen, Lavdim Osmani, Sami Puustinen, Jan Bomholdt, Mats Wallander, Helen E. Kuhre, Louise Reith.
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