Kari Hybertson Email & Phone Number

Sioux Falls, South Dakota, United States

Great Western Bank sold to First Interstate Bank. Leading the same amazing team to an environment of #oneteam mentality!

Sioux Falls, Sioux City, Canton & Crooks

Responsible for the development and growth of the retail branch's key drivers to include growth of branch deposits, loans, net income, operating budget, marketing plan, management of risk and development of employees. Leads business development goals and objectives, staffing models, schedules and performance standards. Embraces and works to achieve the mission and values of the organization. Analyze credit and financial information for processing of loans and other bank products for customers to ensure applicable lending policies and procedures are followed. Responsible for adherence of compliance regulations. Create, train/develop and coach a successful sales & service team by holding employees accountable for performance, rewards/recognition for achieving sales and service goals and retention of top talent. Conduct weekly sales and service performance meetings with branch. Monitor branch activities and results to insure sales success. Prepare annual business plan and budget to maximize branch profitability. Responds to and resolve escalated customer relations issues according to policies adhering to mission and values. Coordinated facility needs to maintain an efficient working environment with a quality appearance. Skilled at the technology of banking based on the implementation of ITMs, ATMs, IPads, Prezi boards and TCRs to function at a high standard of service.

Denny Sanford Premier Center

In a high energy environment I run Vendors/Hawkers & 2 Cabana Teams. Managing costs & commission based team members that sell throughout the event center. Always looking for the best of best sellers who enjoy working events in a fun atmosphere with a lot of action! This position was eliminated due to the impact of COVID-19

North Cliff Ave And 41St/Garfield Locations In Sioux Falls, Sd

To plan, direct, control and evaluate the bank activities that will meet the needs of the customers at both locations in which that branch serves. Develop and implement marketing plans that will retain existing customers and bring in new customers and deposits. Foster a sales climate and culture within both banking centers that recognizes and rewards performance and motivates achievement of team sales, service and quality performance goals. Responsible for operational soundness of each banking center and implementing operational policies and practices to ensure audit compliance, security and consistency of practices. Includes all duties and functions of the Teller, Personal Sales Associate, Personal Banking and Teller Services(ITM) position descriptions. Responsible for establishing new banking relationships, the expansion of existing relationships and the retention of existing customers. Seeks opportunities to meet the client's financial needs and their expectations. Obtains information to identify current or potential cross selling opportunities. Reviews credit risk and usage. Notes changes in products and services. Gains an understanding of the total account relationship. Implemented technology with the Branch of the Future concept. Successful in handling customer resistance by showing the benefits of Teller Services and the ease of the transaction. Bank was sold to Great Western Bank. Hired in current position managing multiple locations during transition to new assigned location.

Sioux Falls,Sd

Drive branch sales, customer satisfaction, and staffing by optimizing team performance. Manages a staff of 7 bankers and customer service representatives. Hires, trains, and coaches staff one-on-one to facilitate a culture of sales and empowerment. Ensures compliance with federal and company regulations, policies and procedures. Turned around bank operations of CSR operations and metrics within a short time period to success. Developed new checklists and controls to assist team and create a visual list of compliance activities. Boosted morale and retention by coaching and empowering employees, believe in the open door culture. Established internal controls and direction to ensure team understanding. Promoted a full range of banking products and services to existing/prospective customers while providing specialized customer care. Made decisions based on aspects of risk through fee income, underwriting and customer satisfaction that effect the bottom line of profit and growth.

Sioux Falls,Sd

Responsible for selling a full range of banking products and services to existing and prospective customers while providing exceptional service. Responsible for leading teams to the highest standards of productivity and service standards all while maintaining duties of compliance and team direction. Worked with clients and team members of diverse backgrounds and qualities to make them financially successful. Very collaborative in working with others, intuitive understanding of team cohesion, dynamics and interpersonal relations. Effectively communicated with all team members goals, results, systems, programs, policies and procedures. Reviewed multiple reports and systems to make effective changes in staffing, procedures, and customer satisfaction all with the outcome being to make a profit for the bank, customer, team members and shareholders. Consistently worked towards success financially through incentive programs for all team members and used key drivers to earn incentive for myself based on performance. Trained in Adler hiring process, Strength Finders, Situational Leadership, Predictive Index, and regulation policies and procedures.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Economics And Finance